VoIP: ViaTalk Internet Phone Service $164 for 14 months = $11.71/month

[Montano]

14 months for $164= $11.71/month with $35 off coupon
Use COUPON CODE BBNIBUINRQ and get an additional $25 off ANY plan !!
Use COUPON CODE DSLREPORTS and get $35 off VT Unlimited YEARLY plan !!
(Can't link this code to the website, as availability of service must be verified first)
This brings the price to $164= $11.71/month :shocked:

Unlimited calls to the U.S. and Canada
Voicemail with email & SMS notification
Custom Caller ID
Call Recording :shocked:
Do Not Disturb
Call Return
Anonymous Call Rejection
BYOD & Softphone :shocked:
Custom Call Blocking
Unlimited 411 Calls :shocked:
Call Logs
And lots more great features !!

And right now they are having a special which inclused FREE equipment and FREE activation :shocked:

I've been using them for over a year and I couldn't be happier

Check Availability In Your Area !! Then Sign-up !!

 

[Robor]

Is your VOIP device in front or behind your router (assuming you have one)?

I've currently got Vonage and the service has been less than perfect and it's about 2x the price of this deal. Oh, and Vonage doesn't offer CallerID with name on outbound calls so sometimes your call will get blocked by 'Call Intercepter' services.

BTW - You may want to put a link into the signup page.

 

[Montano]

It's behind my router. ViaTalk's CID w/name is for both incoming and outgoing

 

[GTFan]

Important FAQ - if you're not happy with their service, you're going to lose some money.

What is ViaTalk's refund policy?
ViaTalk will refund any customer, no questions asked, during the first 14 days of service, all charges except shipping costs, activation, and eqipment upgrade fees. After the initial 2 weeks, customers have the option of cancelling prepaid services and receiving 50% of their money back on their remaining balance.

 

[Montano]

As I mentioned, there is NO activation charges and NO equipment costs

 

[Robor]

Yeah, but the '50% of their money back on their remaining balance' is the part that scares me. If I try this out and a month into it the service goes downhill I'm going to be out $80 or so. Not trying to threadcrap or steer anyone away from this deal but SunRocket offers the same type of deal with no risk. You sign up and if you don't like the service you cancel for a full refund. There's a HUGE thread on it right now.

 

[Montano]

You can always sign up for 1 month to try the service out. I think it's around $15 for month to month. The coupon code will still work
Then if you like it you can upgrade to the yearly plan

 

[Scitex]

Month to month is actually $22.95. I've been trying out the 500 minute plan for the last three weeks and haven't had any problems at all. I got 3 months on the VT-500 plan with equipment included for $27. I'll probably be cancelling everything on my BellSouth line except the basic line (for 911, just in case) and switching over to the unlimited plan after the three months is up. They're having a promotion right now where you get a free 1-800 number when you sign up for unlimited.

 

[Montano]

It's seems like the FREE 800 number promo runs every other day or so. So you need to keep an eye out for it if it's something you might use :beer:

 

[PDubs]

can I use this with DSL and get rid of my local phone service, or does DSL require you have local phone service?

 

[Montano]

Originally posted by: PDubs
can I use this with DSL and get rid of my local phone service, or does DSL require you have local phone service?

I believe that depends on your DSL provider, and if they offer 'naked' DSL. I use Comcast, so perhaps someone with DSL can better answer your question

 

[SoulAssassin]

No free phones?

 

[Montano]

Originally posted by: SoulAssassin
No free phones?

Free 800 number instead

 

[idea]

VIATALK vs. SUNROCKET

I <3 my sunrocket

 

[Montano]

I had both Sunrocket and ViaTalk, but customer service was the deciding factor for me. ViaTalk is head and shoulders above Sunrocket when it comes to customer support.
I couldn't understand the customer service folks from Sunrocket. While ViaTalk actually listens to customers and even implements many of their suggestions :beer:

 

[vtohthree]

Alrite, I might get in on this deal... BUT, I had some questions about equiptment, I tried to search around on google, didn't find exactly what I'm trying to ask.

How easy is it to connect normal phones with that adaptor? Or more over... how easy is it go get your hands on and are they that expensive or much of a hassel over all? I'd hate to buy a ton of equiptment to do this, ie. new phones, and expensive adaptors for each of my phones.

 

[Montano]

ViaTalk will send you the adapter for FREE. Plug one end into your router and the other end into your phone and you're done. No equipment to buy and your old phone will work just fine

 

[AAman]

hmm, but that 2nd # is $4

The following service is optional with all ViaTalk service plans for an additional charge of $3.95/mo. ViaTalk is re-writing the rules for phone service flexibility and ease of use. ]

 

[AUGrad]

Coupon code is invalid -- at least that's what their order form told me.

 

[Montano]

I'll see if the coupon code has changed. Thanks for letting me know :beer:

 

[Montano]

Coupon code should be working again. If not, let me know

 

[GTFan]

Originally posted by: Montano
I couldn't understand the customer service folks from Sunrocket. While ViaTalk actually listens to customers and even implements many of their suggestions :beer:

SR CS has just moved to Canada, so you should be able to understand them now.
Well maybe not unless you ignore all the 'eh's', eh? LOL.

CS is not a strong point with any of these players, price is king. You get what you pay for.

 

[GTFan]

Originally posted by: Montano
You can always sign up for 1 month to try the service out. I think it's around $15 for month to month. The coupon code will still work
Then if you like it you can upgrade to the yearly plan

True, but if you go that route, you might get hit with this unless they waive it:

What are the activation costs for setting up a new account?
We offer FREE activation for our 12 and 24 month plans. All other plans have a one-time activation fee of $29.95.

Shipping is $9.95 with VT, unless they waive it too.

SR has no activation fee for any plan, free adapter w/free ship, no cancellation charges and you can fleabay the 2 free phones that you get from them to pay for 3-4 months' service in the first year. Or just signup for the $199/15 month promo if you don't want to fool with the phones (no free phones with that plan, but you get 3 free months). You also get ALL of your unused (prorated) money back if you cancel at anytime.

I'm not trying to bash ViaTalk here, I'm sure that they're good. But SR's deal is better, and CS varies wildly no matter who you pick.

 

[probzy]

Nice post. Thanks OP!

 

[Montano]

Originally posted by: GTFan

Originally posted by: Montano
I couldn't understand the customer service folks from Sunrocket. While ViaTalk actually listens to customers and even implements many of their suggestions :beer:

SR CS has just moved to Canada, so you should be able to understand them now.
Well maybe not unless you ignore all the 'eh's', eh? LOL.

CS is not a strong point with any of these players, price is king. You get what you pay for.

I just cancelled Sunrocket 2 days ago and I guarantee the lady was NOT Canadian. I believe she was Indian.

Customer Service is indeed a strong point with ViaTalk, I can vouch for that as I've never had issues when I needed CS support.