VONAGE!

[BriGy86]

im lookin at getting it (25 bucks a month and you get unlimited long distance and local)

a LOT cheaper than a typical phone line i hear

i was just wondering who had it and how they like it

have you had any problems with it?

and im guessing i can get rid of the analog phone line all together

 

[LuckyTaxi]

Works fine but there are times when the caller on the other end of the phone can't hear me. I think it has to do with my internet connection. Most of the time, you can't even tell you're on VOIP when you're talking on the phone. Sounds very clear.

 

[sep]

I like it. I'm a new subscriber. I can use all my phone jacks without a problem. NICE DEAL!

-JC

 

[keeleysam]

As long as your ISP is good, Vonage is GREAT.

 

[Cooky]

sep: make sure you disconnect from the PSTN before hooking up to your phone jacks to avoid damage to your adapter.

BriGy86: I've been using Vonage for almost 3 years. (back then they didn't give you adapter for free, and it cost more than $25/month)
Service has been great, though they do have small problems from time to time. Also, their tech support is very short staffed.

My advise: try it for a month. If it's ok during the trial, chances are it'll stay that way for another while.

 

[Joemonkey]

I'd love to do something like vonage, but I have DSL and they do not offer straight DSL, you have to have a phone number at the location...

 

[sep]

Originally posted by: Joemonkey
I'd love to do something like vonage, but I have DSL and they do not offer straight DSL, you have to have a phone number at the location...

I think the beta is out for private use (employee's only) that doesn't require Phone Line.

Thanks I did try it once. Since then I've been disconnected. I'll wait :thumbsup:

 

[Uncle Flappy]

I had Vonage and went back to my local carrier. The voice quality was great but I had a problem with the provided Linksys Router - it kept dropping data connections even when the phone was not in use. I was unable to FTP large files (>15MB) without a dropped connection and my RDP connections usually dropped after about 5 minutes.

When bypassing the phone router and using my trusty Linksys BEFw11S4, Internet service was fine.

I tried to RMA the router. At first they tried to blame my ISP. Once I convinced them to send another router, they cancelled the service on the current router so I was without phone altogether. In order to restore the service on my defective router, they had to cancel the RMA. Two diffrent support reps promised to create a new RMA but never did.

I cancelled last Sunday. Was given a confirmation and was told someone would be calling me back that evening with final details. It never happened and the service is still up.

Vonage - great features, good voice quality, horrible customer support. If you go with them, pray you do not have a problem. :disgust:

 

[EatSpam]

Had it for a year... ditched it for Nuvio. Vonage doesn't have nearly the same number of area codes....Nuvio had all that I needed.

 

[BriGy86]

hmmm, thanks for the info guys

for the record my ISP is comcast, but they seem to be pretty reliable

 

[Joemonkey]

Originally posted by: Joemonkey
I'd love to do something like vonage, but I have DSL and they do not offer straight DSL, you have to have a phone number at the location...

by "they" i mean Bellsouth, and since they and I are in Kentucky, we're 3 years behind everyone else when it comes to this kind of technology

 

[laketrout]

Sunrocket is cheaper (16.58/month) than vonage (24.99/month) and appears to be equal or better for quality (dsl reports http://www.dslreports.com/gbu). So check them out too.

 

[brisco]

Has worked flawlessly for me for over a year. I really have no complaints at all. The only time I see problems is when I'm doing a massive File transfer from work to home or the other way around and I get a phone call at the same time. Call seems as if there is a short delay until the FT is done.

 

[kitkat22]

Our city has fiber and provides phone/net service, I've liked the features so far and $50 a month for free long distance and high-speed certainly seal the deal. I don't have experience with Vonage, but if I remember right they don't have all the silly taxes on them like with the landline stuff. (Nine bucks for a basic connection, HA!) All I'm saying is I like the service.

 

[Cooky]

what city do you live in, cscpianoman?

 

[kitkat22]

Provo, UT. I also forgot to mention they do cable as well. It's a sweet deal. The whole gammit with phone/cable/10mbps internet is $110. I decided to go el cheapo and just get the phone and internet for $50.

 

[johnnqq]

the commercial is too annoying.

 

[Uncle Flappy]

Follow-up:

Sure enough, I just had another month billed to my credit card - it seems my Vonage cancellation was never processed even though I had a confirmation number. I was on hold for 20 minutes and had to talk to two separate people to get credit and start the cancellation process again.

Like I said, the customer service is absolutely horrible. You have been warned.

- Flappy

 

[angstsoldat]

I will never get anything that broadcasts "woohoo, woohoo hoo, woo hoo, woo hoo hoo, hoo hoo ha hoo hoo hoo hoo ha hoo" across their messages, and makes me strain to read their stupid text that says stupid people do stupid things