Arrrrrrrggggghhhhhhh!
Damn it! Sometimes I get so friggin' mad. I call my local Sam's. I tell the too-cheery girl that I need to check if an item is in stock. "What item is that?" she says. "A video card for a computer" I say. "A video card" - and just by the tone of her voice I know she has no friggin' idea what I'm talking about. "Yes" I say, "I need to know if you have a particular make and model of video card in stock". "Hold on" she says. A minute later she comes back on and says "What does it do?" I say "you attach your monitor to it". She repeats that sentence slowly, as if digesting it. I jump in at the end, "Every computer has one. You attach the monitor to it. It's an upgrade item." "An upgrade item?" she says. "Yes, an upgrade item. Your store probably keeps them in a locked case with the hard drives." "With the hard drives" she repeats slowly, more digestion. I can almost catch a whiff of the burning wood smell through the phone as the wheels turn in her head. Calmly I say, "Yes, your store probably keeps them in the aisle with the computer items, like hard drives and printer cartridges". "Hold on" she says. Two minutes later I get "we don't have that item."
Of course, I never told her the make, model, or item # but she just told me, cheerily, they don't have it.
Repeated phone calls result in the same too cheery voice answering the phone so now I have to wait until tomorrow to call and hopefully, make the 30 minute drive to get one.