Originally posted by: FreshPrince
me: hello dell, my 24" lcd died, here's the service tag number XXXX
dell: thank you sir, I see that it's still under the 3 year warranty, let's go through some troubleshooting techniques. I want you to power down the monitor, hold the power button down as you turn it on.
me: I can't it won't turn on, it's completely dead.
dell: ok sir, I am sending you a replacement monitor over night. is there anything else I can do for you?
me: no, thanks, have a good one.
dell: you too.
__________________________________
you: hello samsung, my 24" lcd died, here's the serial number XXXX
dell: thank you sir, but I see that your 1 year support has expired, please RMA the unit and send it back on your own dime. It may take 2 months before you get your monitor back
you: I should've bought the dell