Not sure what happened to the gentleman on FatWallet with respect to his attempts to get the sale price over the phone, but I was able to successfully order the ram late this afternoon after my Saturday night order was cancelled on Sunday (CC has already been charged for $161). I never even received a confirmation email- just a cancellation notice; my account did have the sale price clearly listed under a "void" invoice, though.
I spoke to a CS rep online today, explained the situation, provided my order number, and after ordering the ram at full price ($201), checked my account and saw that the $40 discount had been applied. I did pay an extra $2 due to the price increase (the ram was actually taken off the website for a few hours this afternoon, I presume to make the price adjustment), but I really can't complain.
Newegg has always been good to me- hopefully, the problems others are having are due to some sort of misunderstanding/miscommunication, as I never received the impression that Newegg was trying to cheat me out of the discount.
I spoke to a CS rep online today, explained the situation, provided my order number, and after ordering the ram at full price ($201), checked my account and saw that the $40 discount had been applied. I did pay an extra $2 due to the price increase (the ram was actually taken off the website for a few hours this afternoon, I presume to make the price adjustment), but I really can't complain.
Newegg has always been good to me- hopefully, the problems others are having are due to some sort of misunderstanding/miscommunication, as I never received the impression that Newegg was trying to cheat me out of the discount.