I'm going to post the THREE emails I've now received from QPS personnel.
1: Dear Customer. We apologize for the inconvenience. The mechanism used in this drive is a Plextor.
-----Original Message-----
From: Underclocked <---
Sent: Thursday, March 08, 2001 11:24 AM
To:
Max@qps-inc.com
Subject: new 16/10/40
Max,
I've tried contacting everyone else that I could at QPS with no response.
I would simply like to know if the new IDE 16/10/40 cdrw drive is made using a Plextor mechanism.
Thanks,
Rich
We are currently using a Yamaha engine for our 16x10x40 IDE drives.
The only 16x10x40 drive where we are currently using a Plextor engine is our Firewire model.
Rod Carrigan
QPS Inc
Product Support
----- Original Message -----
From: Denis Riggs
To:
rodc@qps-inc.com
Sent: Saturday, March 10, 2001 4:13 AM
Subject: FW: 16/10/40 IDE
I am sorry if you received wrong information, I will check with the tech support dept to make sure they are aware this is not the case.
It is easy to see where the mistake was made.
We normally use Plextor for our IDE drives until they can't keep up with our needs and then we switch to another vendor.
Plextor was too slow in developing their 16x and could not get large enough quantities to us in time for us to meet our commitments. So we went with Yamaha.
Rod Carrigan
QPS Inc
Product Support
I have one coming from Egghead as well and I've already submitted a customer service request informing them of the above misinformation from the "manufacturer".