How is Monarch at speed? I'm getting a little nervous - I placed an order on Monday and it only got processed today...I understand if it takes them a while to test the product, that's a good reason for it to be a little slow. But when I asked the woman I was dealing with why it was going to take 2 weeks for me to get a product when I paid $17 for FedEx shipping on it, she hung up on me. Fortunately I have her name and extension, so I can do something about it, but now I'm worried that she's going to go sabotage my order or something!