Missing battery = refurbished... j/k.
What model did you get and for what price? I am on the fence on whether i should return my N580 as it really seems BARE BONES compared to my former bargain laptop that I got from thread in this forum a few years ago the Compaq CQ-62-225NR. I can't get used to the left handed touchpad all the way off center like that is and my OCD demand s it to be in the center of the laptop like almost every other laptop I have ever seen (why would Lenovo think this is a plus???) The Windows 8 charms bar is always getting in the way due to the touchpad, and there is no MUTE button on the laptop? I could have lived without a camera built in but I prefer having a dedicated MUTE button. Also the directional arrow keys are not where I expect them to be and the number pad while at one time I would have liked it, I have gone years without one and don't really need a number pad. Also the delete, backspace and home, end, page up and page down keys are all in oddly non-logical placed areas.
I got a family member a Z580 as well and while it is nicer than the N580, it still had the same issues I listed above except it does have a mute button. I've had to do a system restore on that model as that came used. Does anyone know which F-key (a youtube video said F11) to access the system restore to factory specs key during bootup? I know the one touch restore key will do this, but was hoping there was a quicker way during bootup to access this.
My Lenovo showed up today nicely packed and wrapped but missing the battery. Not much of a laptop without the battery. I called customer service and they say its the first time that has ever happened? Lucky me. The seals were in place so its not the carrier it had to leave the factory that way. Now Im waiting for someone to call me back on what they are able to do about it. It works without the battery but portability might be an option without one. Not planning on going anywhere soon but I hope they can get it to me quickly.
Its refurbished with only a minor blemish in the plastic that I might be able to buff out but I dont care to. This is nice.