Take this as a warning to those of you considering purchasing from them. If a customer rep tries contacting you about affliate programs simply ignore them and close the chat window... heck you shouldn't even be shopping there; save yourself the trouble! Here is my story:
I honestly believe their operation is run by a bunch of conmen. I've had numerous problems with items I've purchased with them in the past and everytime I send an e-mail to customer support, I either get the runaround or NO response at all.... customer support is clearly nonexistent. Well, I brushed it off and moved on until recently.
this is the full story:
I was perusing their site two days ago (apparently I don't learn my lesson) and was contacted by a ubid representive named Britney by way of some sort of flash pop up chat window. She was pushing an offer from an affiliate company 'Questsavers'. She was extremely persistent. I told her I was not interested and then she continued on about the many offers and bonuses. She told me there was no obligation and that she would send me info via e-mail to receive a free monthly trial of questsavers as well as send me over $600 in grocery coupons as a thank you. She kept on asking for my consent and I asked her specifically if my consent was to be sent details or to be signed up for this program. She insisted that it was only to pass along the info and send me the information to sign up via e-mail.
I repeated that I was not interested and she proceeded by asking, "can I at least provide you with more info?" I didn't even reply and then she continued on and on about the questsavers program. Then she started grilling me with questions like why won't you at least give it a try? It was at that point that I decided what the heck, at least the coupons MAY be worth it and I'd finally get her off my back.
Well I never received ANY info and she seemingly took the liberty to arbitrarily SIGN me up for a membership without my knowledge. She never sent me any info, any e-mail or ANY grocery coupons. Two days later I find a charge of $8 on my credit card for a membership I had NO knowledge of. All it says on my credit card statement is ENROLLMENT 800-000-0000 TX
I'm absolutely enfuriated by the fact that she blatantly lied and ILLEGALLY used my credit card info and account information to sign up for the program without my consent. To top it off she did not even pass on my questsavers account info (login/pass, etc)!
I actually spoke to someone else who fell for the same exact scam and he said he never received any coupons or anything either... just membership charges on his cc bill that went unnoticed for several months!
Now who else thinks this warrants some sort of legal action? Ubid really needs to rethink their business practices... maybe they need a shell shock first
I honestly believe their operation is run by a bunch of conmen. I've had numerous problems with items I've purchased with them in the past and everytime I send an e-mail to customer support, I either get the runaround or NO response at all.... customer support is clearly nonexistent. Well, I brushed it off and moved on until recently.
this is the full story:
I was perusing their site two days ago (apparently I don't learn my lesson) and was contacted by a ubid representive named Britney by way of some sort of flash pop up chat window. She was pushing an offer from an affiliate company 'Questsavers'. She was extremely persistent. I told her I was not interested and then she continued on about the many offers and bonuses. She told me there was no obligation and that she would send me info via e-mail to receive a free monthly trial of questsavers as well as send me over $600 in grocery coupons as a thank you. She kept on asking for my consent and I asked her specifically if my consent was to be sent details or to be signed up for this program. She insisted that it was only to pass along the info and send me the information to sign up via e-mail.
I repeated that I was not interested and she proceeded by asking, "can I at least provide you with more info?" I didn't even reply and then she continued on and on about the questsavers program. Then she started grilling me with questions like why won't you at least give it a try? It was at that point that I decided what the heck, at least the coupons MAY be worth it and I'd finally get her off my back.
Well I never received ANY info and she seemingly took the liberty to arbitrarily SIGN me up for a membership without my knowledge. She never sent me any info, any e-mail or ANY grocery coupons. Two days later I find a charge of $8 on my credit card for a membership I had NO knowledge of. All it says on my credit card statement is ENROLLMENT 800-000-0000 TX
I'm absolutely enfuriated by the fact that she blatantly lied and ILLEGALLY used my credit card info and account information to sign up for the program without my consent. To top it off she did not even pass on my questsavers account info (login/pass, etc)!
I actually spoke to someone else who fell for the same exact scam and he said he never received any coupons or anything either... just membership charges on his cc bill that went unnoticed for several months!
Now who else thinks this warrants some sort of legal action? Ubid really needs to rethink their business practices... maybe they need a shell shock first