Originally posted by: astrocase
Best Buy employees give the wrong answer about just about everything.
Maybe they do it on purpose because they don't want to talk to the person. I've done that before. Caller calls up, and the first thing they asked 'is your service down?'.
ME: Nope, service isn't down sir.
Caller: 'Well, i can't log in. It says my username/pw is invalid, and i haven't touched that for a year.'
ME: *looks at logs, and the password is empty* Sounds like you need to reinstall Windows sir.