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Originally posted by: ram07032
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Originally posted by: Karsten
Got mine today. That after fighting with the Manager and filing a BBB report about the treatment I received.
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I guess that would put a dent into the manager that ripped up the rebate form in front of my eyes...
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Recap:
Purchased the drive after much hoopla
Had Manager "shoutmatch"
Manager ripped up rebate in front of me
Filled Rebate through CC Rebates Online
Got my Rebates
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Karsten, you r a one hell of a never say giveup guy. Thumbpsup. Congrats for having your rebates back.
Got my rebates two days back.
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You know... it all started like this. I read it and took it as a YMMV. I figured I give it a shot and if I get the simple no, I just leave it at that. But they Managed to really get me going just by the simple way they approached this. It reached a boiling point when they agreed to the deal but had to check on the deal (I showed them the OM flier) and if it is in stock. Either the clerk was mentally handicapped, or he did slush it on purpose. Either way after talking with OM he hangs up and tells me, ON LABOR DAY when everyone is running these specials, that it's not a valid promotion / has expired and they don't have a drive in stock. OK, second one I might buy if he would have at least read the right product on the phone, but basically calling me a liar (making up my own flier with the dates) well... that took the cake.
I mumbled something under my breath and just said... "I'LL BE BACK" thinking "AND NOW YOU WILL PM THIS DRIVE"!
Went to Office Max, luckily just about 2 miles, went to the shelf, which had many "Take this to the Register" tickets. Took one and purchased one. Final price without rebate.... low and behold the special price from the flier. Was polite and Thanked the OM staff. Took drive and receipt to the CC store and asked to the Manager. And so the dance began... I'll rather not go into the painful details. I did not lose my cool in the sense that I was rude, I did however raise my voice level and held a little session on posted policies (In a twist of Irony that price match rules where posted behind the counter). People looked and Manager Lady got unhappy with me. After giving me the same deal about cost, and with rebates they are cheaper, blah blah blah. I told her that the policy mentions nothing about MIR's and so forth. She gave in and proceeded to ring up the drive incl. the 10% of the difference part. When the rebates printed she looked at them, typed a little something and then while looking at me ripped the rebate forms up. Ohhhh my poor Bloodpresure.
Anyway, went home, pulled up Anand Forums and Thanks to Zerilos got the Online rebate codes. Filled everything out and send it in the next day with delivery confirmation.
And just because that Lady pissed me off I filled a BBB complained detailing the situation and requested an apology.
A friend said to me "Well, I guess that is the last CC purchase for you". Ohhhh contrair, I will purchase there EVERY TIME when one of these hits the Market. And I will just talk with Manager from the start.