I just bought this. It caught stuff on my computer that CA Pest Patrol and Microsoft Spyware beta missed. I'm impressed. Definitely will continue to use SpySweeper 4.5. It's good.
Did they give you a number to call? Do you have copies of your receipt? If you are in the right and can still prove it, the money is yours. You just have to be proactive and contact the rebate house. Could be a game they are playing, could be a glitch in their system. The proof will speak for itself.
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