Weird BSOD problem

[src2013ibra]

Since a couple of weeks ago my computer has been behaving rather weirdly. It has significantly slowed down (even songs sound like broken tape) and frequently there are BSOD's and restarts. My drivers are all up to date, HDD's are brand new, my RAM is okay (i ran mem-test), i've tried uninstalling several of my programs but nothing seems to work. Every 30-40 mins my pc goes BSOD and restarts. the only way it seems to sometimes avoid this is if I disable my Quickheal 2014 untill the next reboot.
My Rig:-
Pentium Dual-Core CPU E5700 @ 3.00GHz
Asrock G41M-VS3
Nvidia GT-210
4GB RAM
2x500GB HDD
Win 7 ultimate (32-bit)
Quickheal 2014

 

[src2013ibra]

There is one other thing. this caught my eye when i ran speedfan 4.49:

WARNING: bad Winbond($5CA3,$C1) identify (W83627DHG-P,W83667HG)
W83627DHG-P (ID=$C1) found (using SuperIO) on ISA at $290

I have no idea what it means

The GPU temp is showing around 42C, AUX is about 45C, everything else is below 40.

CPU0 fan is between 2300-2350rpm.

Voltages:-- VCore: 1.26V, +12: 6.65V, AVcc: 3.18V

 

[BonzaiDuck]

There is one other thing. this caught my eye when i ran speedfan 4.49:

WARNING: bad Winbond($5CA3,$C1) identify (W83627DHG-P,W83667HG)
W83627DHG-P (ID=$C1) found (using SuperIO) on ISA at $290

I have no idea what it means

The GPU temp is showing around 42C, AUX is about 45C, everything else is below 40.

CPU0 fan is between 2300-2350rpm.

Voltages:-- VCore: 1.26V, +12: 6.65V, AVcc: 3.18V

First, what is "Quickheal 2014?"

BSOD's have many possible causes. They can originate with a hardware problem or software.

There are several BSOD codes which appear with the blue-screen information. Here's an About.com link that should have the entirety of the information:

http://pcsupport.about.com/od/findbyerrormessage/tp/stop_error_list_0x1_0x5f.htm

and there should be better sites, better presentation without a whole scroll page of ads. Especially if you build your own systems and overclock, there is an extant list of some 10 BSOD codes published in forums at various web-sites, such as overclockers, tweaktown, HardOCP, and other places. You'd likely even discover a discussion and publication of the list on forums for your computer's motherboard.

YOu say it SOMETIMES avoids the BSODs when you disable "this Quickheal thing?"

BSODs are like a vicious circle. A BSOD with one cause (a piece of hardware, a buggy infant HW driver) can cause hard disk corruption and therefore corruption of the operating system. Do you have any means of telling that your OS is NOT corrupted?

I would think the error message you cite arises from a problem, conflict or failure of some motherboard or add-in card's sensor. The Avcc voltage you cite seems to be in the ballpark -- which way this or that, I wouldn't know.

HOWEVER, IF I'M NOT MISTAKEN BY YOUR MEANING, your 12V+ is only showing 6.65V!! If that is the 12V going from the PSU to the motherboard, I would be surprised your system could even boot up!!

File away one of these possibilities, since I'm not the electronic engineer and someone else may have more insight: bad PSU or motherboard going south.

 

[spidey180]

The problem most likely is due to your AV. Try uninstalling it.
Sorry to say but many quickheal users are facing BSOD's.
Try other free alternatives like MSE, Avast, AVG...

 

[BonzaiDuck]

The problem most likely is due to your AV. Try uninstalling it.
Sorry to say but many quickheal users are facing BSOD's.
Try other free alternatives like MSE, Avast, AVG...

I won't argue with that, as much because I don't know what Quickheal 2014 is!!

But I'm still curious about the report on that 12V current. If that reading came from SpeedFan, there could be an error because as I remember, you had to identify voltages and fans and even do some calibration. But if it isn't SpeedFan, the 12V rails are supposed to show 12V +/- 2% in any reliable monitoring software.

And I might even wonder if his OS hasn't become corrupted. Troubleshooting BSODs offers up many causal possibilities, and it can become a vicious circle situation: BSODs from hardware, drivers or software can lead to HDD corruption -- eventually parts of the OS -- which leads to more BSODs.

I just say this, because he noted that the problem only partly disappears, or "[his system] seems to sometimes avoid this [BSOD symptom] . . . if [he] disable [his] Quickheal 2014 until the next reboot."

 

[greenhawk]

I recently had a lot of BSOD issues and it appeared to be memory related as after opening "x" number of programs, something crashed. Generally the web browser, but now and then other things.

Long story short, my spyware checking software was a bit old. I updated it, found two infections (both a Trojans).

Might not be what you are having, but I did not see mention of any recent checks for these sorts of programs.

 

[src2013ibra]

Is there any way i could upload a screenshot over here?
Then i could show you exactly what i want to show you guys.

And quickheal 2014 is my antivirus program.

@BonzaiDuck i didnt get you:
"The Avcc voltage you cite seems to be in the ballpark -- which way this or that, I wouldn't know."

 

[Lorne]

He is quoating your post
"src2013ibra: Voltages:-- VCore: 1.26V, +12: 6.65V, AVcc: 3.18V"
Your 12 volt rail is only outputting 6.65v

Or is this a flaw and your showing +12 for the 12 volt rail and 6.65v for the 5 volt rail?

 

[BonzaiDuck]

Is there any way i could upload a screenshot over here?
Then i could show you exactly what i want to show you guys.

And quickheal 2014 is my antivirus program.

@BonzaiDuck i didnt get you:
"The Avcc voltage you cite seems to be in the ballpark -- which way this or that, I wouldn't know."

Answering your post and thread, I didn't take a lot of time to review and refresh my aging memory: "What would be the standard spec value for that voltage?" Yours is close to mine, and mine has to be A-OK. Off the top of my head, your PSU provides a 12V rail(s), a 5V and 3.3V.

I'm more concerned about either your identification of a 12+V reading, or the actual value it shows -- that was my first point. Second, Lorne raises the possibility that you may have read a 5V reading that showed 6.65V, and I won't discount that possibility, either.

So your 12V+ reading is seriously low (seriously!) -- OR -- the 5V reading if you misidentified it as "12+" is too high.

If you ever look at PSU standards for PCs and various lab tests, there is a tolerance on the three voltages which overall is +/- 2%. So either way -- I have questions about either the PSU itself or the motherboard's reading of those voltages.

One more thing. If Quickheal is an AV program, have you been satisfied with it? How did it stack up in any ratings and reviews with other AV programs? There is an Israeli company which had regularly done evaluations on AV and IS software. I have friends who either purchase for less or obtain for free various AV programs with which I'm not familiar. I use Kaspersky. To save money, I don't update my expiring license directly from Kaspersky, but instead purchase OEM and "download" 3-PC licenses. I've usually paid betweene $20 and $25 annually for the 3-PC license. Usually in this household of five computers we always get at least 2-PC coverage for a 3-PC license, and staggering of expirations allows use of the 3rd PC coverage for at least part of the year. I think I've bought those as downloads from BuyCheapSoftware, DiscountMountain, and PurPlus. Of course some people don't want to pay anything for an AV license, and other people just ignore the protection and find themselves paying $130 to Geek Squad for "disinfection."

 

[src2013ibra]

Until now I am pretty satisfied with my AV.
Uninstalled utorrent yesterday....havent faced the problem since
But i am kinda worried about that voltage thingy.
I think i am gona call a pro to investigate further cuz i am pretty much a noob

 

[BonzaiDuck]

Until now I am pretty satisfied with my AV.
Uninstalled utorrent yesterday....havent faced the problem since
But i am kinda worried about that voltage thingy.
I think i am gona call a pro to investigate further cuz i am pretty much a noob

OK . . . I think I got a feel for your noob-i-ness from the beginning. Before you spend any money, however, I'll give some parting thoughts here.

If you can enter the BIOS of your system motherboard, it will report under a "monitor[ing]" menu the three rail voltages as well as the temperatures of CPU and motherboard. Find out what the BIOS monitor reports. This is important, because you are using software like SpeedFan to read these voltages, and unless it is proprietary to the mobo maker, there is always a question as to whether such software is reading the sensors properly. Especially these three voltages (12V, 5V and 3.3V) should be reported correctly in BIOS.

Also, for about $20+, you can purchase a PSU tester, which is a little rectangular plastic box and LCD readout that plugs into a disconnected PSU according to certain instructions. Supposedly you are advised to connect one device to the appropriate plug -- like a hard disk -- and follow the remaining (but very simple instructions) to use the device. It will tell you whether the PSU is faulty or not.

I only suggest this, because if you do have looming hardware failure, you may want to spend your money on the hardware and less for another diagnosis if you can confidently make that diagnosis yourself.

 

[tweakboy]

Its either vcore or ram. gl

 

[Z15CAM]

SpeedFan is infamous for causing BSOD's on certain Main Boards especially if you load another SMB application after it like HWM Pro - Both poll the BIOS Hardware addressing for Temp, Voltage ...etc. Say both apps poll the same address you most likely will have conflict with a System Driver and result in a BSOD or instant Reboot and often a Failed Intentional Reboot where you have to shut off the PSU to recover BIOS Addressing in order to boot.

I'm not saying SpeedFan can not be useful but you have to be aware of it's short comings and often have to deal with work a rounds to make it do what you want it to do.

 

[BonzaiDuck]

SpeedFan is infamous for causing BSOD's on certain Main Boards especially if you load another SMB application after it like HWM Pro - Both poll the BIOS Hardware addressing for Temp, Voltage ...etc. Say both apps poll the same address you most likely will have conflict with a System Driver and result in a BSOD or instant Reboot and often a Failed Intentional Reboot where you have to shut off the PSU to recover BIOS Addressing in order to boot.

I'm not saying SpeedFan can not be useful but you have to be aware of it's short comings and often have to deal with work a rounds to make it do what you want it to do.

Yo, Bro.

I think you're right about all of this and it hadn't been said better. But there are multiple possible causes for his BSODs. The only way to be sure it either is or isn't SpeedFan would require that he uninstall SpeedFan.

I always thought Comparetti's software was a useful shareware, and it must have been a helluva job keeping it updated for sensor hardware and various motherboards. But I've long since gravitated toward the monitoring software provided by the motherboard manufacturer, and it's a significant factor in which board I'm going to chose for a project. There was once a time when ASUS "Probe" and other features didn't offer much. My Z68 board (same one you have if I remember properly) with ASUS Suite II provides important functions -- things like "Fan Expert." If I want to look at individual core temperatures, I can use AIDA64, HWMonitor, CoreTemp or RealTemp.

But in all cases, I always consult the AI Suite sensor reporting as something I can trust. If you have to "configure" SpeedFan, it would be because there's nothing else available -- but SpeedFan.

 

[Z15CAM]

I use SpeedFan only to Monitor the TEMPS of the CPU and GPU and assign a critical Temp EVENT to shut down the PC.

Note that SpeedFan MUST Load after HWM Pro on Win StartUp if you use both. You can accomplish this by placing a SpeedFan Start BAT file in say HKLM Run with a 15 second delay.

I use AB or TRIXX to assign a GPU Fan Profile and config my BIOS Options to regulate both the CPU and Case Fan Profiles.

I will be positive to say that SpeedFan will conflict with ASUS Probe. I have no use for the ASUS MB Suite Utilities.

 

[src2013ibra]

Hey thanx guys for all the insight and help! cheerz

 

[tweakboy]

Raise the voltage a tad bit, and see if you get good results.. gl