Tried to close one of my BoA credit cards today and ran into a bit of a problem. A very confused rep noted that my BoA profile listed me as deceased. Apparently this was added to my account in 2015. Yet over the last several years I have actively used my credit card and even applied for and been issued new ones without a problem.
This experience makes me feel very comfortable about BoAs operations
This experience makes me feel very comfortable about BoAs operations