Originally posted by: FoBoT
don't report a non-existent dvd as broken
report it as never received or lost
Originally posted by: pontifex
Originally posted by: FoBoT
Originally posted by: Baloo
Wow, I've seen better problem solving skills in a 3 year old. Responders suggesting reporting it as never received FTW.
yeah, how did people ever navigate their way through 24 hours before they could post on the intratubes to get someone else to decide whether to wipe from front to back or back to front
again, reading comprehension FTL!!
how do you navigate your way through 24 hours without understanding a damn thing you read? I already said in my OP what i did about it. I'm just asking what will happen if they never receive the dvd i reported as broken...
everyone is so quick to "pwn" someone else and they end up "pwning" themselves.
Originally posted by: pontifex
Originally posted by: FoBoT
Originally posted by: Baloo
Wow, I've seen better problem solving skills in a 3 year old. Responders suggesting reporting it as never received FTW.
yeah, how did people ever navigate their way through 24 hours before they could post on the intratubes to get someone else to decide whether to wipe from front to back or back to front
again, reading comprehension FTL!!
how do you navigate your way through 24 hours without understanding a damn thing you read? I already said in my OP what i did about it. I'm just asking what will happen if they never receive the dvd i reported as broken...
everyone is so quick to "pwn" someone else and they end up "pwning" themselves.
Originally posted by: pontifex
Wow, epic reading comprehension fail in this thread.
I never got the DVD, just like 1/4 of the envelope it comes in.
there isn't an option to report that you never received it. there's a link for it but it just says wait a few days or something. The only option to report it as lost or stolen is to also pay for it. I didn't lose it so fuck if i'm going to pay it.
Originally posted by: pontifex
Originally posted by: FoBoT
don't report a non-existent dvd as broken
report it as never received or lost
there wasn't an option for that, at least not an option where i didn't have to pay for the dvd
Originally posted by: rockyct
Originally posted by: pontifex
Originally posted by: FoBoT
don't report a non-existent dvd as broken
report it as never received or lost
there wasn't an option for that, at least not an option where i didn't have to pay for the dvd
since when do you have to pay for a lost dvd?
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
Originally posted by: pontifex
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
because the only fucking report as lost option requires you to pay for it.
Originally posted by: pontifex
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
because the only fucking report as lost option requires you to pay for it.
Originally posted by: Bryophyte
Originally posted by: pontifex
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
because the only fucking report as lost option requires you to pay for it.
That option means that *you* lost it, not the USPS. You need the "USPS lost it" option.
Originally posted by: rockyct
Originally posted by: pontifex
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
because the only fucking report as lost option requires you to pay for it.
How do you know this? Out of all the experiences here I don't think one person even remotely supports your view that selecting one dvd as lost will cause them to charge you for it.
You = "epic reading comprehension fail" not everyone else.
Originally posted by: pontifex
Originally posted by: Bryophyte
Originally posted by: pontifex
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
because the only fucking report as lost option requires you to pay for it.
That option means that *you* lost it, not the USPS. You need the "USPS lost it" option.
thats what i'm saying. there is no option for this.
Originally posted by: pontifex
Originally posted by: Baloo
So you reported a DVD you never received as broken. A big WTF for that. I received acouple broken, once they got the broken one back, they shipped a replacement. So how are you going to send a DVD you never received back? Like I said, I've sen better problem solving skills in a 3-yr-old.
because the only fucking report as lost option requires you to pay for it.
these are my options
The DVD is damaged, scratched or unplayable
I received the wrong DVD
I haven't received the DVD yet
I returned this DVD, but Netflix hasn't received it
I have lost or damaged this DVD and would like to pay for it
I don't have the white sleeve or red envelope to return the DVD
the option for not receiving it only says this:
Please be aware that there are occasional postal & shipping delays. Please wait until 02/29/08 before reporting this DVD as lost
Originally posted by: pontifex
I never got the DVD, just like 1/4 of the envelope it comes in.
Originally posted by: pontifex
the dvd isn't late
i received 1/4 of the envelope that the dvd comes in inside a USPS "damaged mail" plastic sleeve. it'll be a miracle if that dvd shows up at my house.
A: Of course we will. Just let us know about the missing DVD by going to the Activity page, in Your Account, and reporting the DVD as lost. We'll send you a replacement movie right away.
i did that. THERE IS NO OPTION FOR THAT.
Originally posted by: FoBoT
so the option that says "I haven't received the DVD yet " doesn't apply?
do you have the dvd? or did you receive the dvd? or do you not have the dvd? if you don't have the dvd, then that may be similar to "I haven't received the DVD yet "
remember, we don't work for netflix customer service, we are just unpaid internet forum volunteers
Originally posted by: gleong
Originally posted by: pontifex
I never got the DVD, just like 1/4 of the envelope it comes in.
Originally posted by: pontifex
the dvd isn't late
i received 1/4 of the envelope that the dvd comes in inside a USPS "damaged mail" plastic sleeve. it'll be a miracle if that dvd shows up at my house.
A: Of course we will. Just let us know about the missing DVD by going to the Activity page, in Your Account, and reporting the DVD as lost. We'll send you a replacement movie right away.
i did that. THERE IS NO OPTION FOR THAT.
If the DVD isn't late, then where is it? Do you have it in your possession? If you haven't received the DVD, then wouldn't the "I haven't received the DVD yet" option apply to your situation?