Got a new bicycle frame (and fork) today that I had ordered. It included a headset, but instead of installing the headset, they tossed the loose parts in a loosely folded and stapled baggy. Welp, the parts were all over inside the larger shipping box, and the bearing retaining cages/rings were both bent, making them unusable. Seller expects me to ship everything back to get a working headset, instead of just sending me a new one (headset value is probably about $10, frame cost almost $300).
Probably just going to buy a separate (and better) headset to save the hassle.