What's up with the My Anandtech Rig page??

[rabrittain]

After I enter all the data for my system rig, clicking on the "submit" button generates an error, and the data is not uploaded. I've been trying to submit rig data for over a month. The last time that I tried was on 2/5/2007. When the error is generated, there is a note that says that a message has been sent to the webmaster. I have posted similar threads on Technical Support and Distributed Computing. It was suggested that I post a thread here. Prior to posting here, I executed an advanced search of the archives. There were a couple of threads posted in 2004, but the problem was not the same. Can anyone help me?

 

[Stumps]

I had that problem a few weeks ago...try logging off and clearing all of your cache...that worked for me.

 

[rabrittain]

By "clearing all of your cache" do you mean that I should delete my temporary internet files?

 

[rasczak]

yes, and delete cookies as well

 

[Stumps]

Originally posted by: jpbelauskas
yes, and delete cookies as well

mmmmm cookies

 

[rabrittain]

Monday, 2/12/2007 ~1430PST

OK, I did all that. I deleted my temporary internet files and my cookies. I even logged out of my account on XP. I logged back in and went to the My Anandtech page and logged in. I entered my system rig data. When I clicked on the submit button, I was redirected to a page with a warning sign and the word ERROR. Underneath that was this message:

We apologize for the inconvenience, but you have encounted an error. The error has been logged and sent to the web master.

... same as before.

 

[rabrittain]

Does anyone know how I might send a request to the webmaster?

 

[vanvock]

Check your profile, make sure it's set to be visible under personal options.

 

[allisolm]

The following problems that all generated the same error were supposedly fixed, but perhaps they're broken again.
System Rig Information
''I found out what the problem was. I(t) didn't like my putitng 4.1 gigabytes. "

Add System Rig --- Fixed!
"may be one of the fields stopping it from going through."

My AnandTech Rig issues
"but I found out that by only filling out mandatory fields and leaving all other blanks empty, I can finally create a new rig.''

"As long as you DO NOT ENTER CPU OVERCLOCK SPEED it works fine."
"So FYI for all of those having trouble adding their computer, simply don't fill in the Notes field. "

Good luck!

 

[rabrittain]

Thanks vanvock for your help.

Leaving the CPU Overclock Speed blank did the trick.

Thanks allisolm!

 

[rabrittain]

how about that -- now even my previos posts have the rig data.

 

[DasFox]

Doesn't work for me still been about 2-3 months it's been broken for me.


ERROR

We apologize for the inconvenience, but you have encounted an error. The error has been logged and sent to the web master.

 

[DasFox]

Anyone else it still not working for?

 

[DasFox]

Originally posted by: DasFox
Anyone else it still not working for?

Well?

 

[Tullphan]

It ain't working for me...same message, but I was told there was a separate forum for "Fusetalk" issues.

 

[DasFox]

Originally posted by: Tullphan
It ain't working for me...same message, but I was told there was a separate forum for "Fusetalk" issues.

Fusetalk?

This still isn't working after four months now, WOW I can't believe it's been down this long.

ALOHA

 

[Tullphan]

Yeah...it's been awhile.
I've gone through a couple of extra hardware changes that I can't "show off"! hehehe

 

[duragezic]

I can't edit mine... I get that same error.

 

[KeithTalent]

It's been broken since March (and maybe earlier): http://forums.anandtech.com/me...=2017979&enterthread=y :thumbsdown:

KT

 

[highwire]

Can't seem to update my email address. Same useless error message that others here mention.

 

[MrDudeMan]

I also can't edit my current system rigs.

We apologize for the inconvenience, but you have encounted an error. The error has been logged and sent to the web master.

 

[DasFox]

Originally posted by: MrDudeMan
I also can't edit my current system rigs.

We apologize for the inconvenience, but you have encounted an error. The error has been logged and sent to the web master.

This still isn't working?

Sheesh how many months is it going to be down?

 

[OAKside24]

UPDATE: These errors have been confirmed unfixable by Jesus himself.
(Senor Gonzales lives just down the street.)

ERRORS!

 

[Sentrosi2121]

I've had the same problems for a while as the previous posters have. Just never posted about it.

I got an idea. If we all log in and do this multiple times a night, that log is going to get full. Then if it crashes the server perhaps Anandtech may do something about it.

I know, wishful thinking. But it would be nice to get this feature up and running again.

 

[SparkyJJO]

Well my rig profile was fine, but it got messed up somehow (OC speed got removed and my secondary HD specs have "so" after it). I went to fix it but every time I click the link to update it I get the error so I can't fix it