When you review restaurants

Feb 19, 2001
20,158
20
81
Yelp or whatever... how much does food quality play into your review? What about other aspects such as service, experience, cost?

I put cost as a small factor simply because at Yelp there's already a $, $$, $$$, etc indicators. I do rate based on VALUE though. For a $$$$ restaurant you better not be serving me a McDonalds quality burger. So if you do give me a double cheeseburger for $40, I'll give you a 1/5 or whatever, but at the same time I don't think it's possible to go to a $ restaurant and get a Wagyu A5 Kobe Beef quality burger ok.

I'm asking because I'm debating with my college friend. Yeah back when we were cheap students, $4 lunches were awesome. Even though they might not be the best and for $4 it's probably damn good Thai food, I don't believe ANY of those places should get a 5 star. I mean quality wise it wasn't very good. Sure it could probably compete quite well with that $8 / dish Thai restaurant down the block, but $4 only goes so far. You can't get that great quality.

In particular, she wrote about a $0.99 boba (pearl milk tea)... sorry if your'e not Asian enough to get this, but to me any $0.99 boba place is roughly the same. Powdered drink. Sugar loaded, fake tasting, you know what I mean. I don't see how you can give this a 5/5 review even if it's cheap but decent boba. To me $3 boba where they brew the tea (and not use powder) is the way to go. Yes it might be 3x as much, but to me it's not emptying my wallet and even a poor college student can afford $3 boba (though not daily). My argument is that even if that $0.99 boba is great, it should not be a 5/5. To me the place is a 3/5, at best. I don't care how good of a steal a 39 cent cheeseburger is at McDonalds or those free tacos at Jack in the Box are, they just CAN'T be rated 5/5.

After all once you start rating dirt cheap crap for 5/5, how can you compare against the next level?

I'm going through some restaurants we ate in college, and some were dirt cheap and got 4.5/5. Looking back the food wasn't even that great. It was a great price and close by, but for like $3 more you could even get better food at a chain like Macaroni Grill. So to me those reviews make no sense and are just deceptive. It's annoying because when I search up my college town I'm trying to find some seriously good food there, not some cheapcrap college student stuff.

Maybe I'm trying too hard to be a foodie. Bottom line is that quality and taste of food comes in at like 80%. If you give me crappy value or terrible service you're going to be penalized, but giving me a BJ while serving me a $40 mcdonalds burger is not going to cut it.
 

theflyingpig

Banned
Mar 9, 2008
5,616
18
0
Most people are fools, and cannot properly judge the quality of good food, so trusting people to tell you what "good" is, is suspect. Stick to reviews from trusted sources. Everyone knows this.
 

guyver01

Lifer
Sep 25, 2000
22,151
5
61
Yelp or whatever... how much does food quality play into your review? What about other aspects such as service, experience, cost?

Depends on the person.

me personally, i dont give a shit about atmosphere, or anything like that.

you could have naked supermodels serving food on gold plates.

If the food tastes like shit.. your review will suffer.

i cant eat gold plates or naked supermodels.

well.. i could eat the supermodels.. but i'm reviewing food. not a brothel
and speed isn't a factor much either. If i want fast food.. i'll go to fast food. i don't mind if it takes an hour to get my steak, but it better be a damn good tasting, well cooked steak.

and this day and age.. it needs to be affordable. i'm not paying $100 for fondue.

for me.. it would break down like this:

Cost: 30%
Quality: 69%
Service: 1%
 

TallBill

Lifer
Apr 29, 2001
46,044
62
91
I don't review restaurants. I just return to ones that I feel like I got value out of. I really don't eat out that often anyways, for the price you can make a killer meal at home.
 

DeviousTrap

Diamond Member
Jul 19, 2002
4,841
0
71
After all once you start rating dirt cheap crap for 5/5, how can you compare against the next level?

That's where you are wrong. Doing so implies that you are rating every single restaurant on the same scale, which means that all restaurants compete against each other.

They don't. Restaurants compete for business between other restaurants in the same class. McDonalds is not taking business away from a steakhouse like Mortons, they compete with Burger King. When you rate Mc'Ds at 4/5 and BK at 5/5 then Burger King (in someone's opinion) is the superior restaurant. You can't rate both of them at a 2/5, just because a $100 /person steakhouse is a 5/5.
 

TallBill

Lifer
Apr 29, 2001
46,044
62
91
That's where you are wrong. Doing so implies that you are rating every single restaurant on the same scale, which means that all restaurants compete against each other.

They don't. Restaurants compete for business between other restaurants in the same class. McDonalds is not taking business away from a steakhouse like Mortons, they compete with Burger King. When you rate Mc'Ds at 4/5 and BK at 5/5 then Burger King (in someone's opinion) is the superior restaurant. You can't rate both of them at a 2/5, just because a $100 /person steakhouse is a 5/5.

I went to a $100/person steakhouse and they fucked up my steak. Completely not worth it, even though I got a recook.
 

kranky

Elite Member
Oct 9, 1999
21,014
137
106
When I rate restaurants, each tier ($, $$, etc.) gets its own 1-5 scale.
 

Nebor

Lifer
Jun 24, 2003
29,582
12
76
You take your volunteer restaurant reviewer career development very seriously I see.
 

lokiju

Lifer
May 29, 2003
18,536
5
0
When I rate restaurants, each tier ($, $$, etc.) gets its own 1-5 scale.

I agree and this is what I do.

You can rate a burger a 5 from a $ place versus a $$$ place as price is part of the factoring and clearly stated.

But for me it's all about quality/taste of food and bang for the buck no matter what price tier it's in.

I usually only do reviews for places that were a big let down or for local mom and pop non chain places that I want to help support but getting the word out.
 

Capt Caveman

Lifer
Jan 30, 2005
34,547
651
126
When I rate restaurants, each tier ($, $$, etc.) gets its own 1-5 scale.

I agree. I will rate a pizza or burger joint differently than I do a fancy afghan restaurant.

When I go to an inexpensive Indian place, I know the service and atmosphere will suck but the food and low cost are great. At a fancy restaurant, I expect exceptional service, atmosphere and food to justify the higher cost.
 

heat23

Elite Member
Oct 9, 1999
3,998
9
81
www.heatware.com
My wife and I started up a review site about a year ago where we rate restaurants around Austin (PM me for the address). The issue you brought up is one of the things we constantly have to battle with everytime we sit down and write the review.

When we eat at more expensive restaurants, we expect the service, ambiance, as well as the food quality to be higher than lower-end restaurants. We don't even attempt to compare a $30 snapper at a fancy restaurant to a $10 salmon somewhere else, but we do compare it to other restaurants of its caliber or price range. Yes, we may think "Wow we sent $30 on this tiny little dish and left us hungry afterwards", but when eating at nice place you expect smaller portions that may not be 100% fulfilling. But, you will usually get fresher ingredients, more personalized and attentive service, and better atmosphere. Also, we have found that at nicer restaurants if you do not like what you ordered, they will offer to bring you something else.

So in our reviews, we separately rate out the Food, Service, and Ambiance because it is a struggle to come up with 1 rating that summarizes everything. But we have an overall Yes, No, Maybe that combines it all. For this we account for bang for your buck among other things.
 

ivan2

Diamond Member
Mar 6, 2000
5,808
0
0
www.heatware.com
i rate service on par with quality of food, and I don't really care about atmosphere because i think you can already see the atmosphere through the door before you go into a restaurant.
i ain't going to go back if it's going to take you 15 minutes to bring me my first glass of water. however i may overlook the slightly greasy calamaris if you compliment every choice i make.
 

Gothgar

Lifer
Sep 1, 2004
13,463
1
0
a lot of people have very few taste buds.... they actually like fast food and such.
 

torpid

Lifer
Sep 14, 2003
11,631
11
76
Numeric ratings are worthless on sites like this. It's not granular enough. Theoretically you'd have to reserve 5 star ratings for the best restaurants in the world to achieve proper ratings - otherwise when people sort by rating all of the 5 star mcdonalds show up with El Bulli. Makes no sense. On the other hand, if you only use 5 star for El Bulli and the like, then your max for "great local food but not the best in the world" would be 4 stars. Which means a restaurant you really like but wouldn't consider among the best in the city would get 3 stars. Psychologically, a 3 star review to me is a negative review already. It just goes downhill from there.
 
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