Hey Guys...Colin here from GIGABYTE. Sorry, haven't responded in a bit, but was out of the office sick on Friday. Just want to give a status update.
First, I want to clear up some misconceptions about the F5g BIOS I sent to TT to post. As I mentioned to them, it was in no way "the solution". As I told TT, I was working on the RMA issue separately, but I wanted to send out the BIOS for those who had the CPU in question and wanted to at least try it. As I mentioned, the BIOS is still buggy, and is not the end solution.
The F5g BIOS I sent last week was an updated version from the one a few months ago. When moving to the F6 BIOS, we eliminated the workaround for those 3 CPU's I mentioned on TT. The last BIOS to include support was F5g. The version I sent to TT last week was an updated version, as the engineers did some rework on it last week. Since it was the last version before F6, we couldn't obviously rename it to a later name. So, if you do have one of the CPUs in question, if you tested the old F5g and the latest one I posted, there would be some improvements. Again, not a final solution, just wanting to put it out there.
Secondly, I wasn't aware of the closure of the TT thread until today. We didn't ask TT to close it. I do agree however that things were getting a bit uncivil. I'm not saying you guys weren't within your rights to be upset and need to express that, but that forum is for technical questions, not RMA. As our RMA is a separate division from technical support offered from Janus, there is little help on the RMA side that he could provide.
I, TT, and Gary asked you guys for a little patience...and I thank you guys for giving it. Again, I am in technical marketing, so trying to solve this issue from my side takes a little time and as this is a global issue, coordination with each regional RMA takes time. Not trying to give an excuse, it is just the reality of the situation. Just please give me your patience a little longer.