valicon,
If you have dial up then you will need to use a redirector service, if you have Cable or DSL then you need to find out if you get your IP's dynamically or is it static, did you set up your internet connection? If it is Dynamic then you will need to usae the redirect service, if it is static then you will have to contact your ISP and see if you have authority over the IN_addr.arpa record.
Now about certs and the like, I agree on both sides, I am MCSE but I don't know everything, but this is a really simple question and it would worry me to have to work with people without enough experiance or knowledge to answer some of thses types of questions. On the other side of that coin, I don't think that getting all over somebody about it like what was done is right, if you have an opinion about certs start a OT thread and rant away, its not so cool to put another person down for being at a level of experiance we all once where. Just a suggestion.
SHUX