I've used PNC for probably a decade, since they bought the bank that bought my bank. I've never had a complaint about them, and they're the only big bank that I never hear anyone complaining about on the Internet. I always hear complaints about B of A, Chase, Wells Fargo, Citi, etc. Nothing bad about PNC, and they're the 5th or 6th biggest in the country.
I stay away from the big banks; such as noted. Unfortunately, PNC purchased my previous local bank. I intend to switch to
HSBC for business banking since they allow low cost international wire transfers online.
Unfortunately,
Navy Federal Credit Union does not provide online wire transfers for my business account, and it is always good to have a local bank for teller and ATM access.
Here are my complaints of PNC.
Complaint #1 for PNC:
1. MidAmerica Bank international wire transfer cost: $17
2. National City purchased MidAmerica Bank - international wire transfer cost: $25
3. PNC purchased National City with federal bailout funds - international wire transfer cost:
$60
Complaint #2 for PNC:
It is impossible to initiate a wire transfer online. A bank visit is required.
Complaint #3 for PNC:
Wire transfers require in-bank assistance. Only the branch manager has the needed access. Other assistants have limited access to the wire transfer system, thereby making the process more difficult for the assistant and customer. Yet the full fee is still charged.
Complaint #4 for PNC:
If a person deposits or withdraws more than a certain amount of cash through a teller (I believe it is $4k or $5k), a percentage based fee is taken from the account at the end of the month with no prior notice. Not even the tellers are aware of this cash-based fee. What kind of bank charges a fee to handle cash?
Complaint #5 for PNC:
They used federal tax-payer money to purchase my small local bank and charge me higher fees.
Complaint #6 for PNC:
They do not allow internet fund transfers from my personal account to my business account and vice versa.
Complaint #7 for PNC:
MidAmerica Bank tellers were
Hot Polish chicks. PNC tellers are butt-ugly.
Complaint #8 for PNC:
PNC bank tellers, assistants, and branch managers never miss an opportunity to tell me how great they are as the #5 largest bank in America. They quickly lose their smug smile when I inform them my tax dollars allowed them to purchase my bank and their excessive fees allow them to be #5, and they definitely did not earn that position through their service.