Which hardware component is most likely to fail? Updated.

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drag

Elite Member
Jul 4, 2002
8,708
0
0
Originally posted by: MrCodeDude
When building, RAM is usually the cause for the machine to not post. At least for me

As for failure once they're running, HD's.

Wear a static bracelet. That will help out, those transistors are hela sensitive to static. Some of those microscopic transistors can be ruined buy a very very small voltage spike. It takes 2850 volts of static electricity to cross a .5mm gap, and your probably not going to notice that if it happens.
 

Regs

Lifer
Aug 9, 2002
16,665
21
81
The Hard Drives are likely on top of the list of failures as well as heat sinks or cooling solutions.
 

RabidPossum

Member
Nov 24, 2003
31
0
0
In my experience, HDDs and optical drives top my list, followed by monitors. I've never had a problem with mobos, CPUs, memory, video, etc. unless they came DOA.
 

mbackof

Senior member
Sep 10, 2003
382
0
0
I've supported thousands of machines in a 24/7 medical environment over the years. I was a service manager for a while, so I needed to do reports on this stuff.
The things that usually go up:

Monitors - always on, high resolution monitors tend to go up a lot. CRTs have a 25% failure rate after 1 year. Failure usually consists of an internal power supply going up, focus becoming so out of wack it cannot be adjusted through calibration, or luminance dimming. Business monitors tend to be better. Flat panel monitors tend to be better than the business monitors, though in medical you have to be diligent in looking for stuck and dead pixels.
Video Cards - high resolution video cards tend to get very hot and can burn up. Within two years I would say 10% of the cards go up.
Optical/Tape drives - They tend to go up after a year tops of constant use and backups. They are more likely to go up in a tape library or optical jukebox.
Hard Drives - They usually last two to three years but they will go up after being used constantly. It doesn't seem to matter if they are in a RAID V configuration or single OS drives.
Power Supplies - 5% will go up in under a year. Usually you can figure out that something is wrong with them before they ship to the customer. I think most of the ones that go up are ones that should have been discovered as unreliable in testing or they are victims of bad power, or unreliable UPSs.

Mike
 

mbackof

Senior member
Sep 10, 2003
382
0
0
As far as home equipment I've had the following go up.
Power supplies: 2
Modems: 1
Optical Drives: 3
Floppy Drives: 2
Hard Drives: 1
Mice: 1
Keyboards: 1
Monitors: 1
Video Card: 1
 

biostud

Lifer
Feb 27, 2003
18,407
4,968
136
In 10 years, my monitor is the only which has failed.....granted most things are exchanged on a 2-3 years cycle.
 

Sunner

Elite Member
Oct 9, 1999
11,641
0
76
Anything mechanical.
Fans, especially on video cards/chipsets in my experience.
Optical units.
HD's.
And to a lesser extent(again in my experience) PSUs.
 

reddog3941

Junior Member
Dec 31, 2003
24
0
0
my list,

#1-a tie for first the keyboard/mouse
#2- usually i do a complete system upgrade every 2 years!

 

TechnoPro

Golden Member
Jul 10, 2003
1,727
0
76
----- Update 01.23.2004 -----

Thanks everyone for providing these excellent responses.

One thing I learned from this casual survey is that failure is a very relative term. I have created the following 5 broad types of failure and want to know what you people think. Do the following categories accurately break down the fundamental types of failure?

* Wear and Tear (A CRT monitor going dim after several years / HDD dies from years of friction, vibration, & heat)

* Inherent Defect or Low Quality (Bad caps on certain motherboards / Low QC standards / Bad batch of RAM)

* Abuse / Neglect (Improper OC'ing / Lack of maintenance / Not keeping a system cool enough / not using a surge protector)

* Transport (Mishandling or damage from point of manufacturing to end-users location)

* User Error (Part incompatibility / Improper installation / Anything that leads user to believe the part is bad when in reality, it's not)
 

Matthias99

Diamond Member
Oct 7, 2003
8,808
0
0
This is a very interesting thread! I think you may be on to something with the difference categories of failure. Certain components are definitely more predisposed to having certain *kinds* of failures.

Mechanical devices are obviously going to suffer the most from wear and tear, and are most likely to be damaged by transportation or physical abuse and neglect. Floppy disks were notorious for just going bad without warning, and I've had one or two floppy drives go on me as well (although the one I have in my current rig has survived for many years now without a problem. Of course, now that I've said this it'll explode tomorrow.) All hard disks and optical drives *will* fail, if pushed long/hard enough. The question is simply when, and/or how much of a push they need to go over the edge. Monitors also degrade, and not always gracefully. CRTs are also very vulnerable to damage from transit (such as falls -- even just a couple inches -- while being moved, etc.), and are unlikely to last more than 4-5 years even in the best conditions without showing serious signs of wear. Somebody brought up printers, which I've never found terribly reliable (at least inkjets; lasers are usually pretty good, and I don't even recall having a problem with my old dot matrix one even after years of fairly heavy use). I've never had a problem with a keyboard (even ancient, heavily-used ones seem to hold up well), but non-optical mice definitely start to break down after a while. Especially if the owners never clean them out.

Solid state devices (CPUs, RAM, motherboards, video cards, etc.) should essentially last forever (or at least far longer than their functional life expectancy) if taken care of. The only video cards (2) I've personally seen go suffered fan failures and overheated. One ran for months like that, just occasionally crashing under full 3D load, until I cracked open my brother's case and saw the problem. However, these devices seem most likely to have inherent defects or, in the case of RAM, to just not function up to spec. Buying high-performance memory still seems to be a crap shoot these days. Circumstantial evidence from the tech support boards here says that cheap motherboards (such as ECS-brand ones) have widespread quality control problems. They're also easy to damage in transit if not properly packed, or if UPS decides to drop the box a few times.

Power supplies definitely still have lots of quality control problems, at least the ones from certain companies. The worst are off-brand ones that claim to provide 400 or more watts of power, but that fail miserably when actually put to the test. Again, a quick look at the tech support forum will support this. However, once you install one, and it's working, there's little that will break them. Power surges (or just dirty power over time) seems to be how most of them go.

User error is always a problem; people can and will screw up anything if you give them a chance. The biggest problem seems to be things that go in sockets (CPUs, RAM, video cards, PCI expansion cards). I've seen plenty of photos of RAM that was forced in backwards and went up in smoke, and it's not hard to bend a pin on a CPU if you don't handle it carefully, or to fry one with static electricity. CPU heatsink installation is also something that seems hit-or-miss.

 

microAmp

Diamond Member
Jul 5, 2000
5,996
114
106
I believe I had a motherboard die, never tested it as I tossed another motherboard into that computer.

But I did have one CD-ROM not perform up to its potential but could still run at 7x. Aside from that I've been farily lucky.
 

0roo0roo

No Lifer
Sep 21, 2002
64,862
84
91
2 sony monitors
4 harddrives
3 generic fans
5 keyboards.. spills etc
1 mouse
4 optical drives
4 sparc 1gb removable drives. 100% failure rate, company is outa business.

 

tweeve2002

Senior member
Sep 5, 2003
474
0
0
1 Monitor
0 hardrives (Im just lucky I guess)
1 PSU (it was overloaded to start with)
5 mice
4 CD-ROMs
3 Speaker Sets
6+ Fans

I have had so many fans go out i almost cant remember how many i replaced.
 

SkaarjMaster

Senior member
Jun 11, 2003
301
0
0
Wow, I forgot about mice. Anyway, I've had about 4-5 mice go out over the years and one floppy drive. That's it! My brother has crashed about 4 hard drives though (he finally figured it out and at least one of his 3 hard drives is a Western Digital; I pleaded with him to get it, watch it be the first to go......).
 

TechnoPro

Golden Member
Jul 10, 2003
1,727
0
76
Originally posted by: Matthias99
This is a very interesting thread! I think you may be on to something with the difference categories of failure. Certain components are definitely more predisposed to having certain *kinds* of failures.

Mechanical devices are obviously going to suffer the most from wear and tear, and are most likely to be damaged by transportation or physical abuse and neglect. Floppy disks were notorious for just going bad without warning, and I've had one or two floppy drives go on me as well (although the one I have in my current rig has survived for many years now without a problem. Of course, now that I've said this it'll explode tomorrow.) All hard disks and optical drives *will* fail, if pushed long/hard enough. The question is simply when, and/or how much of a push they need to go over the edge. Monitors also degrade, and not always gracefully. CRTs are also very vulnerable to damage from transit (such as falls -- even just a couple inches -- while being moved, etc.), and are unlikely to last more than 4-5 years even in the best conditions without showing serious signs of wear. Somebody brought up printers, which I've never found terribly reliable (at least inkjets; lasers are usually pretty good, and I don't even recall having a problem with my old dot matrix one even after years of fairly heavy use). I've never had a problem with a keyboard (even ancient, heavily-used ones seem to hold up well), but non-optical mice definitely start to break down after a while. Especially if the owners never clean them out.

Solid state devices (CPUs, RAM, motherboards, video cards, etc.) should essentially last forever (or at least far longer than their functional life expectancy) if taken care of. The only video cards (2) I've personally seen go suffered fan failures and overheated. One ran for months like that, just occasionally crashing under full 3D load, until I cracked open my brother's case and saw the problem. However, these devices seem most likely to have inherent defects or, in the case of RAM, to just not function up to spec. Buying high-performance memory still seems to be a crap shoot these days. Circumstantial evidence from the tech support boards here says that cheap motherboards (such as ECS-brand ones) have widespread quality control problems. They're also easy to damage in transit if not properly packed, or if UPS decides to drop the box a few times.

Power supplies definitely still have lots of quality control problems, at least the ones from certain companies. The worst are off-brand ones that claim to provide 400 or more watts of power, but that fail miserably when actually put to the test. Again, a quick look at the tech support forum will support this. However, once you install one, and it's working, there's little that will break them. Power surges (or just dirty power over time) seems to be how most of them go.

User error is always a problem; people can and will screw up anything if you give them a chance. The biggest problem seems to be things that go in sockets (CPUs, RAM, video cards, PCI expansion cards). I've seen plenty of photos of RAM that was forced in backwards and went up in smoke, and it's not hard to bend a pin on a CPU if you don't handle it carefully, or to fry one with static electricity. CPU heatsink installation is also something that seems hit-or-miss.

Great post! Your examples are right in line with my thinking.

I guess the new question is as technology matures to promote the "newer, better, faster" idealogy, will the products also improve along the lines of duaribility, longevity, ease of installation, etc. My guess is no.
 
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