Which motherboards have the highest RMA rates?

TunaBoo

Diamond Member
May 6, 2001
3,280
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PCCHIPs boards have lots of little probs like video and sound crappin. But the boards almost NEVER go bad. the sis chipset seems durable.
 

MortaniuS

Senior member
Oct 12, 2000
654
0
0
In my experience , almost anyone who brings an abit back to my store f-ed it up themselves. Most of the time i can revive it in front of their face. Abit is meant for an advaned user and when a newbie gets ahold of it and all of it advanced bios settings they screw it up. pcchips is definatly the biggest POS, along with the asus cus-fx (crucifix as we call em at my store).
 

Sugadaddy

Banned
May 12, 2000
6,495
0
0


<< Most of the time i can revive it in front of their face. Abit is meant for an advaned user and when a newbie gets ahold of it and all of it advanced bios settings they screw it up. >>



you can revive dead mobos? Abit will want to hire you...



While I'm sure PCChips, ECS and all those small companies are worse than Abit, at least their price reflects their poor quality. Abits are among the most expensive boards, and yet their quality is almost as bad as those cheap mobos.
 

LXi

Diamond Member
Apr 18, 2000
7,987
0
0
Sugadaddy,

ECS is actually the 4th or 5th biggest mobo maker in Taiwan, behind Asus, MSI, Gigabyte and maybe FIC, that amazed me when I read it, 'cause ECS motherboard is a joke. Another thing is, small company doesnt necessarily make crappy motherboards. For example, Iwill, Soltek, and DFI.
 

damocles

Diamond Member
Oct 9, 1999
5,105
5
81
Most of the time i can revive it in front of their face. Abit is meant for an advaned user and when a newbie gets ahold of it and all of it advanced bios settings they screw it up.

Nobody could get my 3 Abit boards to function. Soon after i returned my 2 VH6s the shop i bought them from stopped selling Abit products because the high RMA rate was hurting their image.
 

Sugadaddy

Banned
May 12, 2000
6,495
0
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<< ECS is actually the 4th or 5th biggest mobo maker in Taiwan, behind Asus, MSI, Gigabyte and maybe FIC, that amazed me when I read it, 'cause ECS motherboard is a joke. Another thing is, small company doesnt necessarily make crappy motherboards. For example, Iwill, Soltek, and DFI. >>



I didn't know that, I thought they were relatively small since they aren't widely distributed over here... Anyways, I still wouldn't buy one.
 

HellRaven

Senior member
Feb 5, 2000
659
0
0
All we have to go on as far as RMA rates are our personal experiences. Asking which one has the highest RMA on ANY product is asking for a flame war since there is no way to prove it. If someone can find concrete data then be my guest.
 

hans007

Lifer
Feb 1, 2000
20,212
17
81
most of the vendor people here say abit. i remember PCResources i think was his nick, saying they dont even sell abit anymore because of the rma rate
 

Myrdhinn

Member
Apr 13, 2001
57
0
0
I'm with hellraven on this... its a pointless thread. for example, if abit has 100 boards rma'd and iwill or soltek only have 50 rma'd, which has the worst rate... in all probablitiy, iwill or soltek because their volume of produced boards is lower. So unless someone can publish some actual data to say abit is the worst is just rumour. ...and so what if a store doesnt sell them claiming bad boards, i've heard the same said for asus, msi, and other boards. A lot of returned boards are ones that have been overclocked to the hilt i bet or overclocked by someone that isn't totally knowledgable about what they are doing. Of course they aren't going to tell the store they were overclocking. ;p
 

LXi

Diamond Member
Apr 18, 2000
7,987
0
0
You Abit owners will definitely say this is rumor, because people are bashing your boards and you're not happy. The thing is, Abits are RMA'ed the most, more than almost every other brand, and every store who carries Abit experiences this. And you say Abit is RMA'ed more 'cause they produce more? Last time I checked they didnt even rank top 5 in Taiwan, yet their failures are even more than a huge producer like MSI who delivers more than 10 times the motherboards Abit does every month. Are we all crazy saying Abit fails more than others?
 

Scope

Golden Member
Nov 16, 1999
1,324
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I sometimes work at a store that deals with several wholesellers. Based on info from his suppliers the owner found the RMA rates in our town are about 30% for Abit and 37-40% for PCChips. Most people can't get away from selling PCChips products if they want to sell integrated systems since PCChips manufactures so many different integrated boards under a lot of company names. However since most people would prefer Asus to Abit in most normal computers he sells Asus now.
Scope!
 

MortaniuS

Senior member
Oct 12, 2000
654
0
0
Ok pictures this, asus board vs abit. Asus is in a crap load of HP's, that prolly never get opened or messed around with by the user. Thats why they dont go bad. Now look at abit, they boast overclocking and arent in any major brand of pc that i know of. So most people who are buying them are screwing around with them, overclocking, installing them wrong with posts shorting them out etc etc. Now why do you think abit get rma'ed more? use some common sense ;-) Its not hte boards faults, its the user using them.
 

LXi

Diamond Member
Apr 18, 2000
7,987
0
0
You really think all Abits are screwed up by users? Thats real phunny. There are plenty who knew what they were doing and still had Abits fail on them. If it was as simple as the user error Abit wouldnt be nearly as bad. How about you picutre Abit vs MSI? MSI isnt used in any major OEMs, they produce like 10 times as many motherboard as Abit every month, and they fail less. When you examine the motherboard closely, you can clearly see the difference in quality built, especially MSI and Asus who always use high quality components.
 

MortaniuS

Senior member
Oct 12, 2000
654
0
0
MSI's are good boards, so are abits, but recently asus have been crappy as far as compatibility and reliablilty
 

LXi

Diamond Member
Apr 18, 2000
7,987
0
0
Thats not the point. Im just saying it's impossible to conclude that all those Abit RMAs are user errors. How can you blame the user when it's so difficult to make the Abits behave correctly? Arent they suppose to work normally just like everybody else's motherboards? I mean, why pay more for a board that requires so much more effort to work when you can get higher quality and easier to use motherboards from like MSI or Iwill, not to mention you're paying less? Is &quot;too damn hard to make it work correctly&quot; not a good enough reason to RMA? I dont think so.
 
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