Lol see? But you learned something because you tried and now you have IT skills! That's how you develop new skills in anything. People don't realize that and get pissed when people suggest that they try.
What sucks is now that you fixed it, if anything in that office stops working within the next year, you're the one the blame is going to go to, and you'll have to go fix it. Wall clock near the printer stopped working? must be the IT guy who did something when he was here!
But yeah it's funny how people get genuinely scared of technology. I do recall being really new to computers and being a bit scared of causing something to mess it up, but that's mostly because I was a kid and if I messed it up I would have gotten in trouble. It was windows 98 at the time, if you did not mess it up, it did so to itself anyway. I learned pretty fast how to reinstall it and setup everything.
Because people specialize.
IT is as incomprehensible to the accounting department as accounting is to the IT guys.
IT doesn't need accounting, but accounting needs computers. I can't respect anyone that doesn't know how their tools work, and can't perform routine repair and maintenance.
Everyone needs accounting. IT doesn't get to spend money on anything they like. I can't respect anyone who doesn't understand all departments are interdependent and necessary.IT doesn't need accounting, but accounting needs computers. I can't respect anyone that doesn't know how their tools work, and can't perform routine repair and maintenance.
Yeah at least to a basic extent. My car is a tool and I don't know all that much about cars, but if something is not working I can probably at least do basic troubleshooting. Not going to bring it in to the shop and say "it's not working". People do this all the time with computers. Ticket: "printer not working". Details please?
Everyone needs accounting. IT doesn't get to spend money on anything they like. I can't respect anyone who doesn't understand all departments are interdependent and necessary.
You should be careful trooubleshooting a car. Your estimate could be a more expensive fix than it requires, but they'll give it to you since that's what you expected. I just give an accurate accounting of what it is or isn't doing, and let them tell me what it is.
Go on back to your secret club house and I'll call you the next time the printer is jammed.and I can't respect pedants that can't understand an obvious analogy, even though it has a blinking neon sign on top and is surrounded by chasing lights.
Go on back to your secret club house and I'll call you the next time the printer is jammed.
You are right. I was attempting to show IT departments are not separate, unique or, special. In addition to communication issues there is the corporate environment, where most IT departments are found, that cause many of these issues.The point is, a computer is a tool that you use for your job. IT workers don't use accounting as their tool. Any worker should be expected to know basic maintenance tasks for a tool they use every single day, and if they don't, it's somewhat incompetent imo.
"It would be on her". This is the problem with people today. SO WHAT? I've had tons of jobs. People make mistakes sometimes. Unless the mistake was intended (i.e. you want to intentionally break something), why IS THAT A BAD THING? You learn from it, fix the mistake, and move on. You say "I tried to do the right thing and fix a problem. I messed up. But, now I know how I messed up and how to do it right in the future" That's how progress is made.
Can you imagine if biologists sat around saying "Hey, you know what? It should would be nice if we could come up with a vaccine for polio." and then they said "No, you know what? We might fail 5000 times before we succeed and maybe even mess some things up in the process, so let's not even try at all"
Or can you imagine if the Wright brothers sat around and said "Hey, it sure would be cool if we could fly places." and then said "Nah, we might crash an experimental plane into something and it would be "on us" so let's just not even try". "And you know what, we don't have a degree in aviation or any actual training in this stuff, so let's not even try."
Hey, and dude above, you want to accuse me of being elitist? That's exactly the opposite of what I am trying to say here.
I am starting to see that this is a big problem in this country. People are becoming COMPLETELY dependent on a small "elite" class of people to SOLVE ALL PROBLEMS FOR THEM. That is dangerous my friends. Flat tire? Call someone. Sink stopped up? Call someone. Light bulb burned out? Call someone. Printer jam? Call someone.
I hope I am not the only one who sees a problem with the way this is going....
why do IT people think they're so smart?
why do IT people think they're so smart?
There needs to be mandatory IT training for new employees. How to use the phone system, how to use the printer, load paper, clear jams, scan, fax, etc.
I prefer the Army's method of IT. We use fucked systems, don't train anyone on them and then don't have people to fix anything.
Seriously, we can't use USB thumb drive's because of PFC Manning. But printers never work, or have ink. But we can burn CD's. If they work, or if we have them. As a supervisor of 12 people it took me 6 weeks to be able to even log onto a computer at my new duty station.
Bill accordingly.So, anyway, my question is - has anyone else noticed this kind of behavior from non-IT people? If so, why do people freak out and get so scared? Why do they assume they are helpless and that they are completely incapable of solving even the smallest of problems?