Why does this irk me?

Stopsignhank

Platinum Member
Mar 1, 2014
2,448
1,775
136
I made an appointment at an orthopedic doc. I could not just make the appointment, I had to give them all my information, including insurance. They said to show up 20 minutes early to fill out all the paperwork. She called back a minute later and said she ran my insurance and it expired. Sure enough I had an old card from my wife's old insurance and gave her that info. First I did not like that they ran the insurance right away. So today they called and said that they needed the correct insurance info before my appointment. I said I would bring it on Friday and they said that was not good enough. I am thinking about canceling the appointment and going to a different ortho just because I feel like I am kind of being treated like a criminal to begin with.

Do I have a right to be irked or am I just being a sensitive little snowflake?
 
Reactions: whm1974

lxskllr

No Lifer
Nov 30, 2004
57,978
8,217
126
I'd be irritated. Not sure what I'd do about, but you'd be a fool betting against me telling them to go fuck themselves.
 
Reactions: Captante

esquared

Forum Director & Omnipotent Overlord
Forum Director
Oct 8, 2000
23,981
5,125
146
I would find another doc.
 

who?

Platinum Member
Sep 1, 2012
2,327
42
91
I wonder if they get a lot of people trying to get free service.
 

SKORPI0

Lifer
Jan 18, 2000
18,429
2,357
136
They have to check and verify that you have current medical insurance to cover cost of treatment. So yes OP, you're a sensitive little snowflake to think that going to another ortho won't be any different. They would still ask you to provide the same info as the previous one. It's SOP.
 
Reactions: pete6032

lxskllr

No Lifer
Nov 30, 2004
57,978
8,217
126
They have to check and verify that you have current medical insurance to cover cost of treatment. So yes OP, you're a sensitive little snowflake to think that going to another ortho won't be any different. They would still ask you to provide the same info as the previous one. It's SOP.
What if I don't have insurance? Does that mean he isn't gonna treat me? How about he tells me exactly what this bullshit costs beforehand, and I'll just pay cash. Can't do that though. Makes his typical fraud impossible to perform, right?
 

skull

Platinum Member
Jun 5, 2000
2,209
327
126
I didn't have insurance for quite a few years, never had any issues with docs overcharging or refusing service. Only thing kind of outragous was when my root canal wouldn't take and they had to cut my gum open. Even that wasn't too bad and I still don't have dental insurance.
 

highland145

Lifer
Oct 12, 2009
43,931
6,308
136
What if I don't have insurance? Does that mean he isn't gonna treat me? How about he tells me exactly what this bullshit costs beforehand, and I'll just pay cash. Can't do that though. Makes his typical fraud impossible to perform, right?
I cash pay for ordinary visits and such. After the ACA shit started, my wife had a DR's staff refuse to see her without insurance (wife couldn't find her card). She said she would pay cash....Nope. No card, no Dr. I had to drive mine over.

For the OP, I haven't given mine until I show up but they take that 1st thing and get the co pay.
 

Stopsignhank

Platinum Member
Mar 1, 2014
2,448
1,775
136
I am going to try a different place today. The thing is, I am good for the payment it so I hate the fact that they are treating me like I am not.

I also have my back up with medical people because they insist on having all the information, and then not looking at it. When I had my colonoscopy I spent 30 minutes the day before filling out the pre-registration forms. Under allergies I said I am allergic to raw egg yolk. When I get there they ask me if I am allergic to anything, yes raw egg yolk. They give me a wrist band. Take me in the back, the nurse asks me if I am allergic to anything, yes raw egg yolk. She then looks at my wrist band. The prep nurse shows up, asks me if I am allergic to anything, yes raw egg yolk. Then the doc and the anesthesiologist show up, ask me if I am allergic to anything, yes raw egg yolk. The look of shock on the anesthesiologist's face did not inspire confidence. They start talking that they can't use their normal drug to knock me out and about what options they have. Really??!! I told you Fuckers 5 times I am allergic to raw egg yolk, don't you think someone could have passed it along to the person that matters?
 

highland145

Lifer
Oct 12, 2009
43,931
6,308
136
I am going to try a different place today. The thing is, I am good for the payment it so I hate the fact that they are treating me like I am not.

I also have my back up with medical people because they insist on having all the information, and then not looking at it. When I had my colonoscopy I spent 30 minutes the day before filling out the pre-registration forms. Under allergies I said I am allergic to raw egg yolk. When I get there they ask me if I am allergic to anything, yes raw egg yolk. They give me a wrist band. Take me in the back, the nurse asks me if I am allergic to anything, yes raw egg yolk. She then looks at my wrist band. The prep nurse shows up, asks me if I am allergic to anything, yes raw egg yolk. Then the doc and the anesthesiologist show up, ask me if I am allergic to anything, yes raw egg yolk. The look of shock on the anesthesiologist's face did not inspire confidence. They start talking that they can't use their normal drug to knock me out and about what options they have. Really??!! I told you Fuckers 5 times I am allergic to raw egg yolk, don't you think someone could have passed it along to the person that matters?
1) They probably get screwed a lot.

2) You'd better be your own best advocate. A month after my wife's MRI, she had to track down the record..."possible small cell sarcoma on kidney"..."Uh, we didn't think to tell you about that." Effers.
 

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,122
1,594
126
I am going to try a different place today. The thing is, I am good for the payment it so I hate the fact that they are treating me like I am not.

I also have my back up with medical people because they insist on having all the information, and then not looking at it. When I had my colonoscopy I spent 30 minutes the day before filling out the pre-registration forms. Under allergies I said I am allergic to raw egg yolk. When I get there they ask me if I am allergic to anything, yes raw egg yolk. They give me a wrist band. Take me in the back, the nurse asks me if I am allergic to anything, yes raw egg yolk. She then looks at my wrist band. The prep nurse shows up, asks me if I am allergic to anything, yes raw egg yolk. Then the doc and the anesthesiologist show up, ask me if I am allergic to anything, yes raw egg yolk. The look of shock on the anesthesiologist's face did not inspire confidence. They start talking that they can't use their normal drug to knock me out and about what options they have. Really??!! I told you Fuckers 5 times I am allergic to raw egg yolk, don't you think someone could have passed it along to the person that matters?
Our healthcare system is trashed. People focus on the cost but, forget the rest of the problem. Crippling bureaucracy, risk management practices and, blind acceptance by healthcare professionals truly sabotage the care process. The only places where healthcare actually care about the patients are individual practices and clinics staffed by nurse practitioners. Wait till you have return visits and the same people ask you the same question again.
 

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,320
126
I made an appointment at an orthopedic doc. I could not just make the appointment, I had to give them all my information, including insurance. They said to show up 20 minutes early to fill out all the paperwork. She called back a minute later and said she ran my insurance and it expired. Sure enough I had an old card from my wife's old insurance and gave her that info. First I did not like that they ran the insurance right away. So today they called and said that they needed the correct insurance info before my appointment. I said I would bring it on Friday and they said that was not good enough. I am thinking about canceling the appointment and going to a different ortho just because I feel like I am kind of being treated like a criminal to begin with.

Do I have a right to be irked or am I just being a sensitive little snowflake?
You have no right!! Your just being a little bitch!!
 

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,320
126
I am going to try a different place today. The thing is, I am good for the payment it so I hate the fact that they are treating me like I am not.

I also have my back up with medical people because they insist on having all the information, and then not looking at it. When I had my colonoscopy I spent 30 minutes the day before filling out the pre-registration forms. Under allergies I said I am allergic to raw egg yolk. When I get there they ask me if I am allergic to anything, yes raw egg yolk. They give me a wrist band. Take me in the back, the nurse asks me if I am allergic to anything, yes raw egg yolk. She then looks at my wrist band. The prep nurse shows up, asks me if I am allergic to anything, yes raw egg yolk. Then the doc and the anesthesiologist show up, ask me if I am allergic to anything, yes raw egg yolk. The look of shock on the anesthesiologist's face did not inspire confidence. They start talking that they can't use their normal drug to knock me out and about what options they have. Really??!! I told you Fuckers 5 times I am allergic to raw egg yolk, don't you think someone could have passed it along to the person that matters?
Your just a whiny bitch@@!! There are reasons they ask those questions over and overagain! Quit complaining!!
 
Mar 11, 2004
23,279
5,718
146
You have no right!! Your just being a little bitch!!

Actually he does have the right. Just like you have the right to fuck off and eat shit you hypocritical sack of stupid. Also its you're. Like, you're an asshole. If I said your asshole is what you have your head jammed up then your would make sense.

Your just a whiny bitch@@!! There are reasons they ask those questions over and overagain! Quit complaining!!

I covered your/you're above. He does seem justified in whining though, although a better phrasing there would probably be "you're complaint is justified" and not "your just a whiny" although I'm guessing you missed most of your grammar lessons in school while the Rabbi diddled you? Also not sure what your mother has to do with any of this.

Clearly it is because they're fucking morons that wait until the last possible second to actually utilize the information. If they hadn't asked it over and over they probably would've fucked up and maybe killed him. Seems like something that serious should have been considered before they were prepping him for the procedure, no?
 
Reactions: whm1974
Mar 11, 2004
23,279
5,718
146
Our healthcare system is trashed. People focus on the cost but, forget the rest of the problem. Crippling bureaucracy, risk management practices and, blind acceptance by healthcare professionals truly sabotage the care process. The only places where healthcare actually care about the patients are individual practices and clinics staffed by nurse practitioners. Wait till you have return visits and the same people ask you the same question again.

I'd say reliance on nurse practitioners is actually a serious issue leading to much of the rest. Had one that claimed my mother had pinkeye and told her to keep it covered. Lo and behold, it wasn't, and instead was flesh eating bacteria, which covering the eye helped to grow and made things much worse. She lost sight in her eye permanently over that. Fucking doctor's office created new paperwork claiming they never told her that and told her to seek an eye specialist to cover their asses (and its not the first time I've heard about that doctor's office fucking people over because the doc decided he'd rather be off playing golf and letting his unqualified nurse practitioner play doctor). They never told her to see a specialist, it was a nurse where my Mom worked (she was a CNA at the time), that looked and told her to go to an optometrist, who then told her to immediately go to a specialist (as in literally, leave right that moment and drive to the nearest one because he worried she'd lose her eye because of how bad the infection had gotten).

We've also dealt with a string of nurse practitioners down here and they're complete bumbling idiots that when we've come in to discuss lab results instead tried to just run all the lab tests again because...some reason even though they claimed they were looking right at the the medical records, and then another one comes in gives them a funny look and points to them having run the tests just like a week ago but that they don't actually have them or can't discuss them (and wouldn't give us the actual results, which other medical offices told us is straight up illegal). And multiple ones of them have given outright bad information. And when they weren't doing stuff like that they were basically taking a quick glance at the chart, prescribing medicine and then leaving without even telling us what the medicines are or the dose/etc so that we'd know when/how to properly take them. One time they freaked out over something and gave my Mom an EKG claiming they thought she might be having a heart attack right then (there was no physical indication of such, she wasn't having chest pains or any other symptoms of anything), and big surprise it showed absolutely nothing out of the ordinary. I know there's some good nurses out there (I've dealt with some of them), but there's plenty of not good ones as well.
 

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,320
126
Actually he does have the right. Just like you have the right to fuck off and eat shit you hypocritical sack of stupid. Also its you're. Like, you're an asshole. If I said your asshole is what you have your head jammed up then your would make sense.



I covered your/you're above. He does seem justified in whining though, although a better phrasing there would probably be "you're complaint is justified" and not "your just a whiny" although I'm guessing you missed most of your grammar lessons in school while the Rabbi diddled you? Also not sure what your mother has to do with any of this.

Clearly it is because they're fucking morons that wait until the last possible second to actually utilize the information. If they hadn't asked it over and over they probably would've fucked up and maybe killed him. Seems like something that serious should have been considered before they were prepping him for the procedure, no?
You seriously have no idea why they keep asking these questions over and over do you?
You have no clue as to what has caused this to be SOP most of the time?
Your just blowing smoke out your ass when you say his complaints are justified!
then again wining bitches alos complain about grammar......hahhaaaa
 

whm1974

Diamond Member
Jul 24, 2016
9,436
1,567
126
You seriously have no idea why they keep asking these questions over and over do you?
You have no clue as to what has caused this to be SOP most of the time?
Your just blowing smoke out your ass when you say his complaints are justified!
then again wining bitches alos complain about grammar......hahhaaaa
Please enlighten us. The OP does have the right to complain.
 

JEDIYoda

Lifer
Jul 13, 2005
33,986
3,320
126
Please enlighten us. The OP does have the right to complain.
The reason I don`t find the qustions annoying is because over the last 4 years I have spent maybe a quarter of that time as a patient in a hospital and appreciate the job that the medical staff is trying to do!
I can tell you that when I had my gallbladder removed I was asked the same questions probably several dozen times and after they wrote my name on my arms they still asked me before I went into surgery!! But that's a different story!!
An excellent article says it better than I ever could -- It also addresses the issue of so many questions!!
http://suneeldhand.com/2013/11/14/lets-reduce-the-repetitiveness-in-frontline-hospital-workflow/
 
Last edited:

MagnusTheBrewer

IN MEMORIAM
Jun 19, 2004
24,122
1,594
126
I'd say reliance on nurse practitioners is actually a serious issue leading to much of the rest. Had one that claimed my mother had pinkeye and told her to keep it covered. Lo and behold, it wasn't, and instead was flesh eating bacteria, which covering the eye helped to grow and made things much worse. She lost sight in her eye permanently over that. Fucking doctor's office created new paperwork claiming they never told her that and told her to seek an eye specialist to cover their asses (and its not the first time I've heard about that doctor's office fucking people over because the doc decided he'd rather be off playing golf and letting his unqualified nurse practitioner play doctor). They never told her to see a specialist, it was a nurse where my Mom worked (she was a CNA at the time), that looked and told her to go to an optometrist, who then told her to immediately go to a specialist (as in literally, leave right that moment and drive to the nearest one because he worried she'd lose her eye because of how bad the infection had gotten).

We've also dealt with a string of nurse practitioners down here and they're complete bumbling idiots that when we've come in to discuss lab results instead tried to just run all the lab tests again because...some reason even though they claimed they were looking right at the the medical records, and then another one comes in gives them a funny look and points to them having run the tests just like a week ago but that they don't actually have them or can't discuss them (and wouldn't give us the actual results, which other medical offices told us is straight up illegal). And multiple ones of them have given outright bad information. And when they weren't doing stuff like that they were basically taking a quick glance at the chart, prescribing medicine and then leaving without even telling us what the medicines are or the dose/etc so that we'd know when/how to properly take them. One time they freaked out over something and gave my Mom an EKG claiming they thought she might be having a heart attack right then (there was no physical indication of such, she wasn't having chest pains or any other symptoms of anything), and big surprise it showed absolutely nothing out of the ordinary. I know there's some good nurses out there (I've dealt with some of them), but there's plenty of not good ones as well.
There are as many bad nurse practitioners out there as there are bad doctors. My whole point was they are less strangled by hospital policy, risk management and, barriers to patient communication. I live in a small town fortunate to have a clinic staffed entirely by nurse practitioners. They're about 6 blocks away. The closet hospital is an hour away. I've used both. The hospital regularly asks if I'm diabetic even though it's clearly marked on my charts. The clinic knows I am not because they read my chart every time I go there.
 

Stopsignhank

Platinum Member
Mar 1, 2014
2,448
1,775
136
My issue with the clinic is that I gave them the information and then they did NOTHING with it. I don't care if someone reading the form knows I am allergic to raw egg yolks. The person that needs this information is the person who was going to be injecting the drug into my body. However I know he did not get the information because he was clearly stunned and was trying to think of plan B right there on the spot. They had the information beforehand and he should have known what to do when he got to me.
 

Lanyap

Elite Member
Dec 23, 2000
8,185
2,231
136
The pre-processing of health insurance for new patients seems to be more common these days. I've seen several new doctors this past year and they have been doing this. Depending on the practice you may only see the PA or NP especially with orthopedic practices. It seems to depend on your problem. If it is serious or requires surgery then the doc usually gets involved, otherwise you work with the PA/NP. We had to take my 90yo MIL to the ER the other day because of a fall. Luckily it wasn't bad but all we saw was the ER PA, no doc.
 

Red Squirrel

No Lifer
May 24, 2003
68,451
12,609
126
www.anyf.ca
That sounds like a pain in the ass. I just have to show my health card and everything is good. Don't even have to pay anything. America could use a little freedom I think. Universal healthcare would be a good start.
 
Reactions: Captante

BarkingGhostar

Diamond Member
Nov 20, 2009
8,409
1,617
136
I made an appointment at an orthopedic doc. I could not just make the appointment, I had to give them all my information, including insurance. They said to show up 20 minutes early to fill out all the paperwork. She called back a minute later and said she ran my insurance and it expired. Sure enough I had an old card from my wife's old insurance and gave her that info. First I did not like that they ran the insurance right away. So today they called and said that they needed the correct insurance info before my appointment. I said I would bring it on Friday and they said that was not good enough. I am thinking about canceling the appointment and going to a different ortho just because I feel like I am kind of being treated like a criminal to begin with.

Do I have a right to be irked or am I just being a sensitive little snowflake?
Have you given it a thought if you had showed for the visit and after the appointment learned you insurance wasn't in-network for them and now you must bend over? I'd rather know in advance if who I was planning on seeing was in network or not. It isn't like they charged anything. Next time ask them how much the appointment would be if paying for cash since they cannot determine ahead of time if you a) have insurance, and b) if the practice is in or out of network.
 
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