Why Newegg Rocks so Much!!!

pax2179

Member
Aug 14, 2004
183
0
0
Ok, so I was at newegg the other day and i bought a few things, mainly a 200gb external HDD thing. The total was around $200 and i psid them thru paypal. I assumed it was all good, and i went about my life. In 2 days, i checked newegg and it said my order was still awaiting payment. I called them and they seemed to think it was a paypal issue waiting to be processed. I called paypal and they told me it was paid and gave me a long number to tell newegg which i did. Newegg then promptly apoligized and offered overnight shipping to make up for it, I glady accepted. BUT!!! Today in my email i got a notice saying newegg has refunded my paypal account with $250 for the inconvience!!! That is totally amazing, and I love newegg now!!! I hope they are this good to all their customers!
 

Looney

Lifer
Jun 13, 2000
21,938
5
0
Ummm right. They shipped you the products overnight, which i can believe.... but you're telling me they REFUNDED you $250 as well? riiiight
 

rh71

No Lifer
Aug 28, 2001
52,844
1,049
126
nah, ultimately, they are in business to make money, not friends.
 

TwiceOver

Lifer
Dec 20, 2002
13,544
44
91
$200 for a 200gb drive. Ouch, must not be a CC, BB, OM, or anything else nearby eh?
 

pax2179

Member
Aug 14, 2004
183
0
0
i bought more than just a hard drive, just that was the biggest thing. And i promise you I do not lie, this is what they gave me, and I promise you I will spend that money back at their site, which is what their intentions were im sure
 

Demo24

Diamond Member
Aug 5, 2004
8,356
9
81
dude thats awesome. Gotta love Newegg. Iv never had a problem with em and I just feel so glad and happy when I order from them
 

toant103

Lifer
Jul 21, 2001
10,514
1
0
Originally posted by: pax2179
Ok, so I was at newegg the other day and i bought a few things, mainly a 200gb external HDD thing. The total was around $200 and i psid them thru paypal. I assumed it was all good, and i went about my life. In 2 days, i checked newegg and it said my order was still awaiting payment. I called them and they seemed to think it was a paypal issue waiting to be processed. I called paypal and they told me it was paid and gave me a long number to tell newegg which i did. Newegg then promptly apoligized and offered overnight shipping to make up for it, I glady accepted. BUT!!! Today in my email i got a notice saying newegg has refunded my paypal account with $250 for the inconvience!!! That is totally amazing, and I love newegg now!!! I hope they are this good to all their customers!

i didn't even know they accept paypal. But wow, free 200GB
 

Sid59

Lifer
Sep 2, 2002
11,879
3
81
i want screenshots of your paypal account showing them adding funds to your account.

you cna blur everything else.
 

pax2179

Member
Aug 14, 2004
183
0
0
Ive bought stuff from them before, and had to RMA it, but was charged a 15% restock fee, I called and only mentioned it, and it was waived... no questions asked
 

cw42

Diamond Member
Jan 15, 2004
4,227
0
76
i bought an IDE cable from newegg, and they refunded me $480. I swear it's the truth!

nuegg 4 lyfe
 

element

Diamond Member
Oct 9, 1999
4,635
0
0
Originally posted by: Sid59
i want screenshots of your paypal account showing them adding funds to your account.

you cna blur everything else.

I can show you screenshots of them refunding my paypal acct. for 1 billion dollars. But I gues you knew that, right?
 

raanemaan

Golden Member
Feb 14, 2004
1,774
0
0
Originally posted by: element
Originally posted by: Sid59
i want screenshots of your paypal account showing them adding funds to your account.

you cna blur everything else.

I can show you screenshots of them refunding my paypal acct. for 1 billion dollars. But I gues you knew that, right?

you too??????
Oh I forgot I don't have a paypal account.
 

pax2179

Member
Aug 14, 2004
183
0
0
whatever dudes, I wouldnt wast my time telling you this if it wasnt true, I have always respected newegg, and was just showing it here
 

Pepsi90919

Lifer
Oct 9, 1999
25,162
1
81
Originally posted by: pax2179
whatever dudes, I wouldnt wast my time telling you this if it wasnt true, I have always respected newegg, and was just showing it here

so prove it
 

Acanthus

Lifer
Aug 28, 2001
19,915
2
76
ostif.org
That would be a horrible mistake on their part to refund you $250 for a small order (under $1000 i assume).

Neweggs customer service is gold, but they are in it to make money, not be your best friend.

Side note: does newegg even take paypal?
 

LikeLinus

Lifer
Jul 25, 2001
11,518
670
126
Originally posted by: Acanthus
That would be a horrible mistake on their part to refund you $250 for a small order (under $1000 i assume).

Neweggs customer service is gold, but they are in it to make money, not be your best friend.

Side note: does newegg even take paypal?

What are all of the payment methods Newegg.com accepts?

? Visa
? MasterCard
? Discover
? American Express
? PayPal
? Newegg Preferred Account Card
? Newegg Gift Certificate
? Pre-paid Company Check, Personal Check, Cashier's Check or Money Order (Note: All Prepaid Orders, including Cashier's Checks, take longer to process because all checks must first clear with the bank due to the existence of fraudulent checks.)
? No Purchase Orders, Fax or C.O.D. orders please. Please accept our apologies but we do not accept international credit cards at this time.


It Appears so. But this does sound like total BS. No Customer Service rep would do that.
 

pax2179

Member
Aug 14, 2004
183
0
0
I mean, it possibly was a mistake with the billing, but should I really call them to ask? Ive done that many times before to be a good guy, only to have it all taken away?
 

LikeLinus

Lifer
Jul 25, 2001
11,518
670
126
Originally posted by: pax2179
I mean, it possibly was a mistake with the billing, but should I really call them to ask? Ive done that many times before to be a good guy, only to have it all taken away?

I thought you said they sent you an email saying they were refunding you for the "inconvience!!!"

So now you think its a mistake? Yeah ok. Lets not backtrack now shall we?
 
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