Why on earth do you Amazon?

[eng2d2]

Amazon CSR is the worst now. Completely outsourced.

 

[destrekor]

Amazon CSR is the worst now. Completely outsourced.

Wha? I have never had a single issue with their customer service. I've only ever contacted them through chat though, but I've always been very pleased with the resolutions.

And I have trouble believing they have a heavy outsourced customer service department. They have US call centers. But it could just depend on the purpose or time of day or something.

 

[DaveSimmons]

I remember griping when Amazon bought CDNow.

Me too, but CDNow could never have negotiated AutoRip. It's pretty nice to get the MP3 version as soon as I order, to listen to until the CD arrives and I rip it to FLAC.

 

[Hugo Drax]

Amazon/Ebay for everything I need. Crazy deals to be found on ebay. If you need Industrial and Scientific equipment nothing beats Ebay. I have spent over 20K on ebay on industrial/scientific equipment. Paid pennies on the dollar.

Why spend 2 grand on the same thing you can get for 300 bucks for example? And I am talking new in box not used. (industrial equipment) (Ebay bucks is also a cool thing)

I use prime now plenty of times as well. Love prime now

 

[Hugo Drax]

I started buying from Amazon back when they were just "Earth's Largest Bookstore," because they were. I got tired of going into a B&N or other bookstore looking for a series by an author only to find they had at best the most recent book in that series.

Then Amazon added music, and I could get older CDs and ones from less popular artists that Tower didn't bother to carry.

Then they added everything else, and Prime. Now it's easier to buy gel pens or file folders from them than making a trip to an office store. Newegg is still a better place for parts if I don't mind waiting a few days, but Amazon is the place to buy almost everything else.

eBay is a sleazy flea market where I can't trust the sellers to be there next year, and can't trust that the product is genuine with a valid warranty. No thanks.

Never had this problem, I have even imported from overseas equipment that retails for 35K+ new for 7K new to the US. All genuine and I was able to get support from the vendor here in the US.

Its all about doing your due diligence and being careful. eBay for me is a huge resource, I spend quite a bit with them every year, no issues.

 

[rh71]

What's up with the super low Amazon marketplace price on videogames? I know it's a scam since all the sellers are new with very few feedbacks if any and new games are priced like 20% of the MSRP. I was looking at the new Zelda game for the Wii U and there were pages of the scam listings on Amazon. So how does the scam work?

Doesn't Amazon still have the 20% off on pre-orders?

http://www.polygon.com/2016/1/12/10754962/amazon-prime-deal-pre-orders-new-releases

I took advantage a few times last year.

 

[spat55]

Amazon is better but eBay is good for somethings which are rather unique and need to be brought from China/Asia, I'm not against using eBay especially if I can get things cheaper but given the option I'll use Amazon.

 

[Red Squirrel]

One thing I find odd is that Amazon sellers tend to have ridiculous ship times compared to Ebay. Given two fairly identical items at a similar total price, the ebay one is always going to be faster. I think a lot of Amazon sellers actually buy from Ebay then resell. I ordered an item from Amazon and the ETA was like 2 months out. I emailed the seller asking to send it out faster and that I'd even pay extra but he said he was waiting for it to arrive to him. So a lot of sellers are selling stuff that they don't actually have on hand. They just order it as required. I guess that's basically a JIT inventory system, except without the "just in time" part.

I recieved a bag of Mosfets the other day. I know at some point I must have thrown those into an order to pad it but I had totally forgot about it.

Also not sure why I went with P channel. They are more tricky to drive as you need the logic voltage to be the same as the voltage you are driving. (so you can turn it off).

 

[nakedfrog]

That's backwards, my Amazon deliveries always show up faster than ebay.

 

[AznAnarchy99]

That's backwards, my Amazon deliveries always show up faster than ebay.

I'm assuming all the people who are complaining are not Prime users.

 

[darkswordsman17]

Depends on the items. eBay is definitely full on marketplace these days so it depends on the seller. I'm not sure which would do a better job if you have an issue, as Amazon usually takes pretty good care even if you're screwed by a 3rd party seller, but eBay has been pretty in favor of buyers for years now.

I kinda hate how everywhere is turning into a marketplace. Wal-Mart, Newegg, etc. It seems to add a lot of noise to have to sort through for little benefit for the consumer.

I'm assuming all the people who are complaining are not Prime users.

I think they're talking about the 3rd party sellers, which usually don't qualify for Prime.

And those are definitely slow as shit on Amazon. I think a lot of them are ones that place orders for the item after you order it, and then rely on it coming by container ship. I can't remember how forthcoming they are about it though. Some were and others weren't. Depends on the item and seller I think. Some were easy to tell it was just drop-shipped directly from the manufacturer (bought some trailer hitches that came direct from the company that made them, even though they were sold by Amazon and qualified for Prime).

 

[shortylickens]

Depends on the items. eBay is definitely full on marketplace these days so it depends on the seller. I'm not sure which would do a better job if you have an issue, as Amazon usually takes pretty good care even if you're screwed by a 3rd party seller, but eBay has been pretty in favor of buyers for years now.

I kinda hate how everywhere is turning into a marketplace. Wal-Mart, Newegg, etc. It seems to add a lot of noise to have to sort through for little benefit for the consumer.



I think they're talking about the 3rd party sellers, which usually don't qualify for Prime.

And those are definitely slow as shit on Amazon. I think a lot of them are ones that place orders for the item after you order it, and then rely on it coming by container ship. I can't remember how forthcoming they are about it though. Some were and others weren't. Depends on the item and seller I think. Some were easy to tell it was just drop-shipped directly from the manufacturer (bought some trailer hitches that came direct from the company that made them, even though they were sold by Amazon and qualified for Prime).

Umm, eBay is ALL 3rd party sellers.

 

[ponyo]

Doesn't Amazon still have the 20% off on pre-orders?

http://www.polygon.com/2016/1/12/10754962/amazon-prime-deal-pre-orders-new-releases

I took advantage a few times last year.

I'm not talking about 20% off Amazon preorder. I'm talking about like 80% off MSRP. There were pages of 3rd party sellers selling new Zelda Breath of Wind game for like $12. It was clearly a scam. It looks like Amazon cleaned up the listing and got rid of those sellers but who knows how many people bought those fake listings. I'm just curious how those scams work. How do the sellers keep the money?

 

[darkswordsman17]

Umm, eBay is ALL 3rd party sellers.

Not sure where you got that my post was indicating anything that required you pointing that out.

eBay is more about being an online marketplace/storefront for businesses than it is about auctions these days is what I was saying there, not acting like eBay was a retailer themself.

 

[Capt Caveman]

Amazon Prime will now be streaming NFL Thursday night games this year.

 

[nakedfrog]

I'm not talking about 20% off Amazon preorder. I'm talking about like 80% off MSRP. There were pages of 3rd party sellers selling new Zelda Breath of Wind game for like $12. It was clearly a scam. It looks like Amazon cleaned up the listing and got rid of those sellers but who knows how many people bought those fake listings. I'm just curious how those scams work. How do the sellers keep the money?

The theory I've heard is that they're harvesting information from buyers. Beyond that, no idea.