Win XP and RAS Dialup

[MrAnderson]

Need to try to figure out this problem for work:

We are running XP machines and using some for telecommuting. The user will be dialing in using the "Log in using dialup" checkbox during initial logon to the computer. We are having a problem with the user not authenticating to the domain when they logon through dialup. It gives the user the error "the XXXXX domain isn't available right now" message. Here is the catch, they get through to the RAS server and have dialup connectivity but are not able to authenticate to the domain for access to the computer.

Catch #2, if the user has logged into the computer locally over the LAN (no dialup) they are able to use the logon screen to dialup and get on the computer without error. I believe this has to do with cached credentials on the machine.

I am looking to find out what the true problem may be and what things I can test.

Thanks in advance for any replies!

 

[MrAnderson]

Anyone with any ideas here?

 

[MrAnderson]

On the last page, I take it nobody knows anything about this one...

 

[AtomicAlien]

Im looking into this also. Ill bump for ya.

Could you tell me how you set it up so that your laptop could dial into your server? I have WinXP Pro, is that what you have?

Any links you used for this that you could give me? Thanks!

 

[loup garou]

What OS is the server RAS is running on?

 

[MrAnderson]

Here is the setup:

RAS Server is really just Cisco equipment with a link to a server (Radius) that communicates with the PDC/BDC for authentication.

Could you tell me how you set it up so that your laptop could dial into your server?

We just configure a RAS dialup to the phone number designated to the Cisco equipment. Is this what you are asking?

 

[loup garou]

Hmm...I haven't worked with Cisco equipment for RAS, so I'm afraid I won't be of much help. But here's a bump so that someone with experience can help.