I need help getting a computer out of safe mode. I went into msconfig and unchecked all items under selective startup and I still get a re-boot. I also did scanreg /fix and it did repair a file but no dice.
I have booted under the step by step confirmation and it hangs after msmouse.vxd. I did an SE upgrade and cleaned out all the duplicate drivers in the device manager.
Not sure what else do. I have checked out a few links at MS support but all have not worked so far. The computer belongs to a lady that just lost her husband and she is not real sure what is on the computer so I hate to format.
The only other information I have is that the problems seem to have started after she ran adaware per a friends instructions. Currently, when it powers up it goes through the motions and reboots forcing me into safe mode.
Thanks for any help.
I have booted under the step by step confirmation and it hangs after msmouse.vxd. I did an SE upgrade and cleaned out all the duplicate drivers in the device manager.
Not sure what else do. I have checked out a few links at MS support but all have not worked so far. The computer belongs to a lady that just lost her husband and she is not real sure what is on the computer so I hate to format.
The only other information I have is that the problems seem to have started after she ran adaware per a friends instructions. Currently, when it powers up it goes through the motions and reboots forcing me into safe mode.
Thanks for any help.