Windows Experience Index

[nboy22]

I just purchased my new computer and I've installed all the drivers from gigabyte and the nvidia drivers from the nvidia site.

My system is:

Q6600
MSI 8800GT w/ Zalman cooler 660mhz/1900mhz ram
4 gigs geil ram
gigabyte p35-DS3L mobo

Everything seems ok but Vista seems to be having some problems reading the video card correctly because obviously it shouldn't be a 1.0

I have played crysis and everything on high and AA x2 I get 24 FPS average.

Anyone know what's going on here and what is causing Vista to read my 8800 GT as a 1.0 rating?

EDIT: I'll add to this that I'm using Vista 64 bit version

 

[Magusigne]

Weird...7800 GT OC= 5.7 for me

 

[secretanchitman]

7950GT 512MB and i get 5.9........thats with my desktop 1 rig too.

its probably just vista being stupid as usual. i wouldnt worry about it.

 

[AVP]

The driver? Has to be...

 

[nboy22]

Originally posted by: AVP
The driver? Has to be...

I don't think so.. it seems like it but if anything it's Vista being a piece of crap and not reading the driver or something

I went directly to the nvidia, downloaded latest drivers
and when I click on the Update Driver button and search the internet inside the device manager it says the latest drivers are installed.

 

[Rubycon]

What does a dxdiag.exe dump show?

Start, run, dxdiag. Click yes.

 

[Ika]

Have you enabled Aero?

 

[theprodigalrebel]

Installed the chipset/platform drivers? Have you run 3DMark06? Report the SM 2.0 + SM 3.0 + CPU score breakdown.

Your Crysis numbers seem fine (though I don't know what resolution they are at).

 

[Sylvanas]

Originally posted by: nboy22

Originally posted by: AVP
The driver? Has to be...

I don't think so.. it seems like it but if anything it's Vista being a piece of crap and not reading the driver or something

I went directly to the nvidia, downloaded latest drivers
and when I click on the Update Driver button and search the internet inside the device manager it says the latest drivers are installed.

I wouldn't bother installing them from device manager.....just start the install package and go from there. Those numbers in Crysis seem usual for 2xAA.....so I'll say it's just a driver issue- its not like the windows experience index is useful for anything.

 

[Continuity28]

I'm not sure what the problem would be in this case.

The thing is, my 7900GT gets a 5.9 even before I install any ForceWare drivers for it.

At any rate, did you actually tell Vista to recalculate the score?

 

[angry hampster]

try newer beta drivers from guru3d.com and make vista recalculate the score.

 

[lopri]

Open the system property
-> Click on Windows Experience Index
-> It opens the Window with individual part scores. Now, before you refresh/update your score, close the other Window (the overall Index Window)
-> Now update your score

I think it's just a small Windows/drivers bug that doesn't update the score board if an Window with old score is left open.

 

[nboy22]

Originally posted by: Rubycon
What does a dxdiag.exe dump show?

Start, run, dxdiag. Click yes.

------------------
System Information
------------------
Time of this report: 2/21/2008, 22:54:57
Machine name: BJCDESKTOP
Operating System: Windows Vista? Ultimate (6.0, Build 6000) (6000.vista_gdr.071009-1548)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P35-DS3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4094MB RAM
Page File: 1455MB used, 6889MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 64bit Unicode

Originally posted by: Aflac
Have you enabled Aero?

No, haven't enabled Aero. I wasn't aware that I could do that with a 1.0 rating

Originally posted by: angry hampster
try newer beta drivers from guru3d.com and make vista recalculate the score.

Tried that, didn't work

Originally posted by: lopri
Open the system property
-> Click on Windows Experience Index
-> It opens the Window with individual part scores. Now, before you refresh/update your score, close the other Window (the overall Index Window)
-> Now update your score

I think it's just a small Windows/drivers bug that doesn't update the score board if an Window with old score is left open.

Tried that, didn't work



I'm hoping this gets fixed soon.. it's such a stupid problem and even the microsoft support site has an article for this, which I've followed and I'm still experiencing the issue.




EDIT: So I was doing some research and I saw that this guy had a card close to mine.. G92 GPU, 8800 GT 512mb... almost the exact same as mine.. Anyways he was having some issues with his PCI-E bus running at x1 instead of x16. He downloaded this program called "TechPowerUp GPU-Z." This program has all sorts of info. Anyways, he ran the program and his driver version is nv4_disp 6.14.11.6921 (ForceWare 169.21)/XP. So he's running XP and I'm running Vista. When I run GPU-Z on my computer my driver version lists as nvlddmkm (ForceWare 0.00)/Vista.

Now that seems kind of weird to me that there's almost the exact same card, running on two windows machines and they are giving back different results for the driver version.

I think this might be one step in the right direction. Now where to go from here?

Thanks for helping guys and gals, I really appreciate it.

 

[QuixoticOne]

That has to be a bug somewhere.

I'm getting a normal (5.7 or higher IIRC) WEI on Vista 64 Home Premium + 8800GT-512 (though it is the factory overclocked one).

Hmm I'm running one of the last couple of drivers 165.xx - 169.xx and had done a clean Vista install before that, so I don't have any really old drivers partly mixed in with the newest drivers.

I see that you did a RECALCULATE / REFRESH / RETEST on your WEI score which is important since it WILL give a WEI of a very low number (1.0-2.0) BEFORE you install your NVIDIA driver when it is just using your card as a plain VGA board. Then after you install the driver and reboot it should use it and a full WEI retest should give you a much higher video number.

Try using driver cleaner or some similar thing (or just manually do it) to get rid of all traces of previous video drivers' registry entries and files from your system, THEN do a full reinstall of your NVIDIA driver.

Also check your card temperatures... maybe your card is overheating and going into some slow-speed safety mode so it doesn't burn up. There were lots of fan control problems on the 8800GT boards in the last few drivers... some boards ran way too hot.

Or maybe your card has a defect in the firmware or hardware where it is using the wrong clock frequency when in 3D mode. Get rivatuner or similar and verify that your board is using the right RAM / GPU clock frequencies.

Also importantly since I don't recall seeing that you tried this -- check your WINDOWS options. I know there is an option to DISABLE the use of advanced / hardware accelerated graphics under Windows and just use software based rendering. If that is set or isn't being interpreted properly, you WILL get this kind of slow result.

Another possibility -- is your card in a slot that gives a full x16 or x8 or actual PCI-E lanes? Some motherboards have x16 physical SIZE slots but depending on your other cards in the system, BIOS, etc. the slot may ELECTRICALLY only function at x8 or x4 levels because the other lanes are used elsewhere or whatever.
If you could even get it to run at x4 or less you might start to see those kinds of low scores... A problem with the chipset / PCI-E driver could cause that too.

Other thoughts.. is the rest of your system OK? Maybe your BIOS is really UNDERCLOCKING your CPU / RAM / PCI-E / whatever?

 

[nboy22]

Originally posted by: QuixoticOne
That has to be a bug somewhere.

I'm getting a normal (5.7 or higher IIRC) WEI on Vista 64 Home Premium + 8800GT-512 (though it is the factory overclocked one).

Hmm I'm running one of the last couple of drivers 165.xx - 169.xx and had done a clean Vista install before that, so I don't have any really old drivers partly mixed in with the newest drivers.

I see that you did a RECALCULATE / REFRESH / RETEST on your WEI score which is important since it WILL give a WEI of a very low number (1.0-2.0) BEFORE you install your NVIDIA driver when it is just using your card as a plain VGA board. Then after you install the driver and reboot it should use it and a full WEI retest should give you a much higher video number.

Try using driver cleaner or some similar thing (or just manually do it) to get rid of all traces of previous video drivers' registry entries and files from your system, THEN do a full reinstall of your NVIDIA driver.

Also check your card temperatures... maybe your card is overheating and going into some slow-speed safety mode so it doesn't burn up. There were lots of fan control problems on the 8800GT boards in the last few drivers... some boards ran way too hot.

Or maybe your card has a defect in the firmware or hardware where it is using the wrong clock frequency when in 3D mode. Get rivatuner or similar and verify that your board is using the right RAM / GPU clock frequencies.

Also importantly since I don't recall seeing that you tried this -- check your WINDOWS options. I know there is an option to DISABLE the use of advanced / hardware accelerated graphics under Windows and just use software based rendering. If that is set or isn't being interpreted properly, you WILL get this kind of slow result.

Another possibility -- is your card in a slot that gives a full x16 or x8 or actual PCI-E lanes? Some motherboards have x16 physical SIZE slots but depending on your other cards in the system, BIOS, etc. the slot may ELECTRICALLY only function at x8 or x4 levels because the other lanes are used elsewhere or whatever.
If you could even get it to run at x4 or less you might start to see those kinds of low scores... A problem with the chipset / PCI-E driver could cause that too.

Other thoughts.. is the rest of your system OK? Maybe your BIOS is really UNDERCLOCKING your CPU / RAM / PCI-E / whatever?

Ok, this should answer a lot of your questions. Screenshot

Here's the weird thing to me, take a look at the actual adapter window..

Dedicated Memory: N/A
System Video Memory: N/A
Shared System Memory: N/A

Doesn't that seem strange?.. Everything seems to be running fine.. Is there something wrong with the actual video card or is vista playing a trick on me?

 

[Continuity28]

Originally posted by: nboy22
Ok, this should answer a lot of your questions. Screenshot

Here's the weird thing to me, take a look at the actual adapter window..

Dedicated Memory: N/A
System Video Memory: N/A
Shared System Memory: N/A

Doesn't that seem strange?.. Everything seems to be running fine.. Is there something wrong with the actual video card or is vista playing a trick on me?

It doesn't appear that you have ForceWare installed either.

 

[zorrt]

did u click the "update score" button after u installed the drivers?

 

[nboy22]

Originally posted by: zorrt
did u click the "update score" button after u installed the drivers?

Yep.. I made sure to do that multiple times as well as clearing all the .xml log files out of the C:\windows\performance\WinSAT\DataStore folder.

In addition to this I just ran a 3dMark06 test. My results are:

11808 3DMarks

SM2.0 Score 4932
HDR/SM3.0 Score: 5145
CPU Score: 3487

I haven't looked at results from that test in a long time.. is that good?

Edit: Ok we're good now. For some reason on my second time around checking everything twice I visited nvidia and checked out the drivers.

Somehow I must have downloaded the wrong drivers earlier, and I'm not sure what happened because I'm sure I entered the same things in all the fields both times. I guess I must've left something to default which screwed it up.

So now I ran my test after clearing logs and I get these results:

Processor: 5.9
Memory (RAM): 5.2
Graphics: 5.9
Gaming Graphics: 5.9
Primary Hard Disk: 5.0

I guess from now on I'm gonna double check myself before posting anything, thanks to everyone who helped.

 

[kschaffner]

Yeah I had the same problem but all of my drivers were the correct ones. However the date was like 1 day off of my bios. Changed it and it was fixed.... lol IDK
5.8 proc
5.9 RAM
5.9 Graphics
5.9 Gaming Graphics
5.8 Primary Hard Disk

 

[The111]

I just upgraded from XP to Vista 64-bit and am also having the 1.0 score for my 8800GT. Not sure where to begin... :-(

 

[angry hampster]

Originally posted by: The111
I just upgraded from XP to Vista 64-bit and am also having the 1.0 score for my 8800GT. Not sure where to begin... :-(

Download these:

http://us.download.nvidia.com/...64bit_english_whql.exe

 

[Title]

Has anyone used non-WHQL drivers and not gotten a 1.0 for video? That may be an issue, because it was for me.

 

[The111]

Originally posted by: angry hampster

Originally posted by: The111
I just upgraded from XP to Vista 64-bit and am also having the 1.0 score for my 8800GT. Not sure where to begin... :-(

Download these:

http://us.download.nvidia.com/...64bit_english_whql.exe

Already using them...

 

[Quiksilver]

My guess is that for some reason your 8800GT PCI-Express bus width is being locked into running x1 instead of x16. You can use GPU-Z to verify this. I have no idea to fix this problem though.

 

[ShadowFlareX]

I agree with Quicksilver. GPU-Z should reveal your GPU specs and what it is running at.