I work with Dells frequently. I have had a similar problem on their "Net" pc's. In my case, it was related to the antivirus software. After disabling the antivirus (McAffee), my NT systems shut down fine.
I found that if ACPI was not installed than WinME stops with the safe to shut down screen... as it does on my daughters old 200mmx based computer. This computer does not have support for ACPI.
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