I went into this deal very leery. I bought two E815 phones with 100% rebate (two rebates per phone, Verizon two year plan). When I submitted both of the early rebates, I got one check in a very timely manner but not the second. I called up Wirefly, got switched to Verizon and got the absolute best treatment I EVER got from a CSR, especially regarding rebates. He determined they put the wrong zip code on my rebate, cancelled it and sent me out a duplicate check immediately.
I haven't reached the threshold yet for submitting the second (and far larger) set of rebates, but I'm happy with my treatment so far.
I will note however, that it took Wirefly or Verizon forever to ship my phones. Wirefly kept blaming Verizon and hinted that it was a credit rating problem, but my credit is sterling and the phones eventually came. I think it took about a month or so to receive them.
PS: The E815 is a nice phone, but it violates one of my pet peeves-it's just too big. Why can't anyone make a modern phone and leave the useless cameras out? I'd much rather have a combo phone/mp3 player or phone/PDA.