So I'll try to be as clear as possible here and keep it to just relevant details. Some background first. I work at a restaurant part time while going to school. This is a chain restaurant owned by a parent company that owns multiple restaurants of the same and also different names. Now for the story.
Monday night I was working my usual my shift bussing tables. My mother had come to town so I could take her to the airport. She decided to come into the restaurant while I was working to have dinner with my girlfriend. They had been sitting down for around 10 min when I happened to walk by passing a female employee and my shift manager(we will call the female employee Brandy). As I passed by Brandy and my manager brandy turned to my manager as I was walking away and said "he's such an asshole" to which my manager sort of laughed at. I did not hear this comment. However my mother and girlfriend sitting a short distance away did and both we upset that someone would A) talk this way in front of other guests in the restaurant and B) my mother was upset someone would talk this way about her son in front of her. As Brandy walked by again my mother said to her "I heard what you said, I want you to know thats my son your talking about." My girlfriend then also said to Brandy "Thats rude and he's not an asshole" Brandy approached their table and proceeded to get in my girlfriends face telling her that she wasn't talking about me and that my girlfriend doesn't know what she's talking about.
Brandy proceeded to play dumb about the whole issue. While Brandy was proceeding to talk loudly that she wasn't referring to me and that they had no idea what or who she was talking about other guests seated at nearby tables started to look over. My mother then got up from her seat approached the manager and demanded her bill asking that she be allowed to pay it so she could leave immediately. She told the manager she had never been so disrespected in her whole life and that someone would have the nerve to treat them like that as paying guests was incomprehensible. The manager acknowledged her complaint and offered to pay for the meal. Admitting that while no names were mentioned it was clear that Brandy was talking about me. My mother and girlfriend paid and left. For the rest of the night Brandy proceeded to make snide remarks towards me and told every employee that would listen about what happened.
Now for some of the kicker details. My girlfriend is also an employee of the same restaurant. However she was not on duty at the time, she had not even worked that same day.
Also, Brandy and the manager discussed above are known to be very good friends outside of work. Their kids play together, they go out for drinks and dinners together, the manager regularly comps brandy for free meals while is working and also gives her free meals when she comes in for dinner with her kids.
Because of this incident we had to have a meeting with out manager. The end result was as follows. My girlfriend and Brandy bother receiving write ups for their behavior. Being treated as equal instigators in this matter. As you can imagine I am very upset about this. My girlfriend and mother were paying guests at the time of their visit, there is no reason that they should have been treated like anything else. My girlfriend and mother getting upset over hearing what Brandy said is no different than any other guest getting upset about someone in their party being called an asshole.
I need to know what the members of ATOT think about this situation and how you would repsond? How would you have reacted to this situation if you were me?
I appreciate anyone reading this all the way to the end and if anyone has any questions please feel free to ask to clear anything up.
Monday night I was working my usual my shift bussing tables. My mother had come to town so I could take her to the airport. She decided to come into the restaurant while I was working to have dinner with my girlfriend. They had been sitting down for around 10 min when I happened to walk by passing a female employee and my shift manager(we will call the female employee Brandy). As I passed by Brandy and my manager brandy turned to my manager as I was walking away and said "he's such an asshole" to which my manager sort of laughed at. I did not hear this comment. However my mother and girlfriend sitting a short distance away did and both we upset that someone would A) talk this way in front of other guests in the restaurant and B) my mother was upset someone would talk this way about her son in front of her. As Brandy walked by again my mother said to her "I heard what you said, I want you to know thats my son your talking about." My girlfriend then also said to Brandy "Thats rude and he's not an asshole" Brandy approached their table and proceeded to get in my girlfriends face telling her that she wasn't talking about me and that my girlfriend doesn't know what she's talking about.
Brandy proceeded to play dumb about the whole issue. While Brandy was proceeding to talk loudly that she wasn't referring to me and that they had no idea what or who she was talking about other guests seated at nearby tables started to look over. My mother then got up from her seat approached the manager and demanded her bill asking that she be allowed to pay it so she could leave immediately. She told the manager she had never been so disrespected in her whole life and that someone would have the nerve to treat them like that as paying guests was incomprehensible. The manager acknowledged her complaint and offered to pay for the meal. Admitting that while no names were mentioned it was clear that Brandy was talking about me. My mother and girlfriend paid and left. For the rest of the night Brandy proceeded to make snide remarks towards me and told every employee that would listen about what happened.
Now for some of the kicker details. My girlfriend is also an employee of the same restaurant. However she was not on duty at the time, she had not even worked that same day.
Also, Brandy and the manager discussed above are known to be very good friends outside of work. Their kids play together, they go out for drinks and dinners together, the manager regularly comps brandy for free meals while is working and also gives her free meals when she comes in for dinner with her kids.
Because of this incident we had to have a meeting with out manager. The end result was as follows. My girlfriend and Brandy bother receiving write ups for their behavior. Being treated as equal instigators in this matter. As you can imagine I am very upset about this. My girlfriend and mother were paying guests at the time of their visit, there is no reason that they should have been treated like anything else. My girlfriend and mother getting upset over hearing what Brandy said is no different than any other guest getting upset about someone in their party being called an asshole.
I need to know what the members of ATOT think about this situation and how you would repsond? How would you have reacted to this situation if you were me?
I appreciate anyone reading this all the way to the end and if anyone has any questions please feel free to ask to clear anything up.