Muse
Lifer
- Jul 11, 2001
- 37,852
- 8,313
- 136
Amex has the best customer service. Without question. It's why their cardholders are so loyal compared to the competition. My preferred card is Amex but I'm not blind loyal like my business partner. He spends over million a year on his personal Amex card. When I suggested couple of other Visa and Mastercard for bigger rewards points, he said he didn't care because Amex takes care of him.
OK, I'd like to hear some stories, reasons. What does Amex do for you that Visa, Mastercard, Discover don't/won't do for you? AFAIK, the other CC companies have extended warranty coverage. AFAIK, the other CC companies don't put you on the hook for fraudulent charges. Just how does Amex customer service outshine that of the other credit cards?