Originally posted by: Beldar
I have had a 850 for exatly two years now. I know this because I just got my two year anniversary discount coupon from them.
Here are a few facts about the program:
1) they have a page counter chip that you must pay for. 45,000 pages for $169.99 or 10,000 Pages for $69.99
2) Black Ink - They will send you a maximum of 5 packs (total 15 sticks) per order and they charge shipping of about $12 for the shipping
3) The color count is counted even if you print a single pixal on the page. They require a monthly update of usage that can be sent via email or fax. If you don't send it in they will charge you a monthly $100 fee. If you are late, they charge the fee!
the black page cost is really cheap and looks like it was offset print. NO Laser can look as good!
The only downside is that it is wax thermal and it is susceptible to heat issues as well as the scraping problem. It has not been an issue for me.
I hope this helps?
Ok it looks like thing have changed from th old 850 to the newer 860 because some of those things you say are not correct (at least not on the 860)
1. the counter chip you refer to is in the mantainance kit and not purchasable seperatly, you buy this chip with the oiler in a kit for 10,000 prints at $119.99 or UP TO 40,000 (it says it can be as little as 18,000 though) prints for $199.99
2. you point on this is correct except my shipping on this was only $5.99 for ground are you paying the extra for 2 day air or next day?
point 3 is also correct except on the 860 or in my case i guess it is faxed only no email!
As for your comment about scraping this was one of the things that is "fixed" on the 860 where on the 850's this was a known issue if you read the Cnet review they explain that this was fixed with a harder wax that takes more heat to melt. but yes if you scrape it hard enough it will "skid"
Also another great thing i found on the site that no one has posted here is that the firdt month your quota does not apply though you still need to fax the usage report. the reason for this i because you are allowed time to receive the printer and get it setup! again NO QUOTA in the first month!
I was approved at 2000 prints was anyone approved at less?