Xbox/Netflix HDCP error

[ArrowHead1]

Whenever I try to watch netflix on my xbox it says "Secure HDCP link not found". I'm pretty sure it's not the TVs fault because I've tried it on multiple TVs and keep getting the same error message.
Do any of you guys get the same problem and might know how to fix it?
Thanks

 

[zerocool84]

Has Netflix worked for you before? Is this over component/composite or HDMI?

 

[ArrowHead1]

It has never worked before and I'm using HDMI.

 

[RampantAndroid]

Is your XBox hooked up directly to the TV? Or is there something in between like a receiver or a switch?

 

[ArrowHead1]

Just the HDMI cable nothing else.

 

[RampantAndroid]

Just the HDMI cable nothing else.

Have you looked at your XBox settings for HDMI? I doubt there's anything there that'll help, but I'm not near my XBox to check.

Otherwise, give MS a call and get an RMA going, if you're sure it isn't the TV.

A different thought: tried a different HDMI cable? I really doubt this is it but, hey...worth trying?

(I assume trying to play DVDs and upscale them to 1080p also yields a HDMI error?)

 

[Rage187]

Try your xbox on a friend's tv

Process of elimination.

 

[RampantAndroid]

Try your xbox on a friend's tv

Process of elimination.

:-/

I'm pretty sure it's not the TVs fault because I've tried it on multiple TVs and keep getting the same error message.

 

[Rage187]

:-/

Different hdmi cable then.

That or try your friends network.

Also, try 720p if you havent already, I bet that works.

 

[RampantAndroid]

Different hdmi cable then.

That or try your friends network.

Also, try 720p if you havent already, I bet that works.

If there is no secure connection, 720P makes no difference. It's looking for a handshake, and then it deals with resolution issues. If it cannot even get a good handshake to boot...there is something wrong with either the hardware, or possibly (though less likely) the cable.

 

[nageov3t]

try a different hdmi cable?

I ran into this issue on my tivo last night out of the blue, after it had been working uneventfully since buying it last September... turned off my tv, unplugged/replugged my hdmi cable, and it worked when I turned my tv back on.

 

[fbrdphreak]

Different cable.

And maybe, CALL NETFLIX? They are the ones trained to solve these issues.