XFX 5770 not working?

[rking12345678]

MSI K9N6PGM2-V2 motherboard
Athlon x2 5000+ @ 2.2GHz CPU
OCZ ModXStream Pro 500w PSU
4 GB RAM
1 HDD
1 DVD burner
Windows 7 x64


Yesterday I removed my 4670 and the drivers for it, installed my new 5770 and the drivers for it (Catalyst 10.7 off ATI's website), and ran my computer for about 8 hours afterward without issue. I had turned it off and restarted it a couple of times and it turned back on each time. I was playing Borderlands with everything turned on High settings for a few hours and the temp didn't go above 54c according to HWmonitor, while watching a DVD the temp didn't go above 49c. When I turned my computer on this morning I'd get stuck on a black screen with a flashing underscore in the top left corner of the screen just after POST. I swapped back to my 4670 and now my computer works fine again.

I noticed when I was removing my 5770 that the card was hot to the touch, but did not have any strange odors that would suggest something fried. Did I do something wrong, is it my hardware, or do I just have a bad card? I sent in a ticket to XFX but I'm wondering if there's anything I can try before receiving a response to see if I can pinpoint the issue. I don't have another computer to test this card in or to pull parts from so I have to work with just my computer for troubleshooting. Thanks for any help.


edit: I replaced the 4670 with the 5770 and it seems to be running fine, HWmonitor says the card got up to 69c with Borderlands running with everything set to high and it's currently running at 52c now that I quit the game and my case side is off right now which should be screwing up airflow also. Is it possible that something in my computer just got confused when I powered down last night or up this morning?

 

[jtisgeek]

That's hot for a 5770 you can take off the heatsink and check the paste . Sounds like it wasn't but on well at the factory xfx doesn't void your warranty either for taking it off just be careful putting it back on.

 

[rking12345678]

I have some Arctic Silver 5, would that work? Otherwise I don't have any money for something else.

edit: In the ATI Overdrive tab of the CCC everything's set to auto with fan speed at 45 percent (for some reason the symbol isn't showing up for me, instead I get a bunch of other characters), if I set the fan speed manually to something higher would that do any good or no?

 

[Phynaz]

Don't mess with the heatsink, that's not hot at all.

Reinstall drivers with the 4670 and then swap the cards out. Since you post and get a cursor I doubt you have a hardware problem, although it's not impossible.

 

[Powermoloch]

The temperature is normal, even my dual 5770s hit mid 70s-80 degrees celsius during furmark test

 

[rking12345678]

Is there a better fan control program than ATI Overdrive in the CCC?

 

[dualsmp]

Might not have been seated all the way or been slightly askew in the PCI-E slot. Reseating the card probably took care of it.

 

[jtisgeek]

The temperature is normal, even my dual 5770s hit mid 70s-80 degrees celsius during furmark test

Huh you guys got the reference design Mine has never saw above 65c during game play maybe I just got a good one.

 

[Powermoloch]

Huh you guys got the reference design Mine has never saw above 65c during game play maybe I just got a good one.

I never mentioned of gameplay. It's a tad bit lower than the furmark stress test.

 

[rking12345678]

With Catalyst 10.7 drivers I (and apparently a lot of other people once I consulted google) appear to be having problems with Borderlands, the notes on this driver also state issues with the game. If I were to go to a previous version would I be able to play that game, and if so what version would be best?

 

[happy medium]

10.6's worked the best for me so far.

 

[ModestGamer]

The temperature is normal, even my dual 5770s hit mid 70s-80 degrees celsius during furmark test

voltage stability issues ? I have never seen mine over 65c