unfortunately whatever I get has to be through Dell, I made a deal with my Wife that any money I got for Xmas we could put into savings, on the condition I could use her Dell account to order my PC parts, my Bday's a month after xmas, and was planning on getting more stuff for that (new case, bigger HDD's, aftermarket CPU cooler) so maybe I'll be able to finally put the bastard together in another month-ish.
Will watch my email like a hawk for anything that even smells like a cancellationr request, if they don't meet their delayed ship date will definitely raise a fuss with CS, even if they are in Bangalore, at the very least should get overnight shipping, even if it's their version of business as usual.
This is completely changing my opinion of Dell,
I work in IT and all the techs here including myself are DCSE Dell Self Repair certified, meaning we can order whatever we need from Dell and are certified to diagnose and install hardware without an ok from tech support at Dell or voiding the warranty.
I'm so used to going to their warranty parts site and ordering an optiplex part at 3pm then finding it sitting on my desk the next morning.
and just a few weeks ago our Cat decided to make my wife's laptop power adapter into a chew toy, and we had a replacement within 48 hours.
It's really depressing that the company I rely on professionally on a daily basis, can fall so flat on it's face when I want something personally for myself without even a hint of apology.