- Feb 8, 2001
- 5,740
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To sum it up my 5870 is experiencing artifacting of sorts (i.e., it starts flickering on the desktop when the GPU starts building temps about 45 minutes into a gaming session. I'm currently running eyefinity with only one monitor used to display in game content. The other two are used to keep other apps and web browsers available for viewing). Both panels are off my Cosmos case so not much else can be done to disperse heat unless I modify the card with an aftermarket cooler or look at exotic cooling solutions (i.e., which are un-necessary, we're talking about normal use here no overclocking).
I was able to reproduce the symptoms on a similar build (i.e., my wife's computer with the same model PSU) and confirmed this information for XFX.
XFX received my beloved card on Friday and have responded that a tech will take a look the card. Currently I'm gaming on a 9600 GSO...yeah this isn't great but i'm thankful that I have a backup videocard that can run the majority of games I throw at it (everything turned down of course!).
Has anyone had an XFX brand video card RMA experience recently? What was it like? Did they replace your card? How long did it take? Just curious how long I will be without an awesome piece of hardware like my 5870. I miss eyefinity!
I do have to say they have been great at communication, hopefully this will continue through the experience. Thanks in advance for taking the time to read and provide feedback!
Update 7/18/12
Well they responded today saying that my 5870 is defective and are shipping a replacement out today! I have to say I'm impressed at the fast response. Will update this post with how the replacement works out (and what they sent- no idea they didn't say so I'm assuming it's another 5870. I just hope it works!).
Update 7/25/12
I received my RMA back today for my defective 5870. They sent me a 6950 (haven't tested it yet). Kudos to XFX for the great service!
I was able to reproduce the symptoms on a similar build (i.e., my wife's computer with the same model PSU) and confirmed this information for XFX.
XFX received my beloved card on Friday and have responded that a tech will take a look the card. Currently I'm gaming on a 9600 GSO...yeah this isn't great but i'm thankful that I have a backup videocard that can run the majority of games I throw at it (everything turned down of course!).
Has anyone had an XFX brand video card RMA experience recently? What was it like? Did they replace your card? How long did it take? Just curious how long I will be without an awesome piece of hardware like my 5870. I miss eyefinity!
I do have to say they have been great at communication, hopefully this will continue through the experience. Thanks in advance for taking the time to read and provide feedback!
Update 7/18/12
Well they responded today saying that my 5870 is defective and are shipping a replacement out today! I have to say I'm impressed at the fast response. Will update this post with how the replacement works out (and what they sent- no idea they didn't say so I'm assuming it's another 5870. I just hope it works!).
Update 7/25/12
I received my RMA back today for my defective 5870. They sent me a 6950 (haven't tested it yet). Kudos to XFX for the great service!
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