- Mar 1, 2004
- 693
- 1
- 81
Hello all.
My nephew upgraded his psu and gave me his old XFX 5850.
He had been having issues with having artifacts under load.
I would like to attempt to RMA the card but there is a problem.
Thinking it was a heat issue he removed the original cooler, which has 2 stickers covering diagonally opposed screws that say "warranty void if removed", and cleaned and reapplied the thermal compound.
I have read conflicting posts that XFX indeed allows the use of aftermarket coolers and the removal of the original cooler to reapply thermal compound, but I have also read that they no longer allow this.
Do you think they will honor the warranty as long as the original cooler is still on the card?
thanks
My nephew upgraded his psu and gave me his old XFX 5850.
He had been having issues with having artifacts under load.
I would like to attempt to RMA the card but there is a problem.
Thinking it was a heat issue he removed the original cooler, which has 2 stickers covering diagonally opposed screws that say "warranty void if removed", and cleaned and reapplied the thermal compound.
I have read conflicting posts that XFX indeed allows the use of aftermarket coolers and the removal of the original cooler to reapply thermal compound, but I have also read that they no longer allow this.
Do you think they will honor the warranty as long as the original cooler is still on the card?
thanks