Ordered a Silencer from them. Got email next day saying item not in stock. Emailed them back right away to cancel. Didn't hear anything, assume they canceled but found out next day they already charged credit card instantly even item not in stock.
Wrote them, got response from Will,
"I was out of office did get your mails, item came in and shipped, too bad you didn't like it"
I ws like what the heck, that is worse than some of the FS trolls we have here! They charged my card without having the item in stock and now I get this kind of response after they force shipped on me.
I wrote them again, got email from Jason, the guy was basically blaming me for writing to the wrong email address. Ok maybe but NOWHERE in that email did it say AUTOMATED EMAIL DO NOT RESPOND! And he goes on to say I should read their terms or conditions because I am basically inept.
Let me get this straight, they charged my card when the item is OOS and shipped the item despite my cancellation now they are calling me dumb and won't refund my money.
Any advice how I should handle this?
Wrote them, got response from Will,
"I was out of office did get your mails, item came in and shipped, too bad you didn't like it"
I ws like what the heck, that is worse than some of the FS trolls we have here! They charged my card without having the item in stock and now I get this kind of response after they force shipped on me.
I wrote them again, got email from Jason, the guy was basically blaming me for writing to the wrong email address. Ok maybe but NOWHERE in that email did it say AUTOMATED EMAIL DO NOT RESPOND! And he goes on to say I should read their terms or conditions because I am basically inept.
Let me get this straight, they charged my card when the item is OOS and shipped the item despite my cancellation now they are calling me dumb and won't refund my money.
Any advice how I should handle this?