uBid is a terrible company.
I bought an LCD monitor from them, a T86D from IBM (refurb) for under $800. It retailed for $1700, at the time. They then sent me a T85D (not the same, notice ) and I complained. Of course there is no support by phone, and I even sent them a nasty letter specifying that I know they have telephones, and since I have one they should use theirs and we can resolve things. They still contacted me via email.
Well it ended up they claimed they didn't have any stock of the 86s, which is a bunch of, um, stuff. How can they not have a product available that they are selling? They didn't claim it was a mislabeled auction. They said they didn't have any. Granted, I might have gotten the wrong thing but that meant they should have at least one item left (since it didn't get shipped) in their warehouse.
If you want my honest opinion I think they didn't replace it because they would've been selling under their cost. Is that my fault?
I finally got my money back (they did charge my CC) from them and will not deal with them anymore. Frankly, I don't have time to deal with their games; I recommend that you avoid them at all cost.