No uBid.com will have to eat the money if the person does not ship them. Here is what their protection plan says.
Also this person has only had a paypal account for 11 days as of right now, they are verified, but still smells weird.
There is a $25 charge then whatever is left goes back to you.
uBid Buyer Protection
In an ongoing effort to improve security and protect against fraud on Consumer Exchange, we are pleased to add the Buyer Protection Program to our list of services. Many items on Consumer Exchange are covered by this Buyer Protection Program. The protection provided under the Buyer Protection Program is backed by insurance obtained from Underwriters at Lloyd's, London. We offer this program to buyers in the Consumer Exchange free of charge. Although the vast majority of Consumer Exchange transactions are trouble-free, the Buyer Protection Program provides an additional measure of safety to protect against potential fraud.
Claims of fraud may be made when you have:
1. not received an item for which you have made full payment; or
2. received an item that is materially different than the item described and ordered,
and your attempts to remedy the problem with the seller have proved unsuccessful.
Both the buyer and seller accounts must be in good standing when the contested auction is closed.
To be in good standing, the registered buyer and seller must not have a Feedback Rating at the time of the transaction of less than 4.
A buyer who has not yet received a Feedback Rating shall be considered to be in good standing, but a Seller who has not yet received a Feedback Rating will not be considered to be in good standing.
If either party to an auction transaction is not in good standing, the auction will not qualify for this Buyer Protection Program.
What is the Buyer Protection Program?
Bidders are protected for up to $500 minus a $25 deduction. Please note that the Buyer Protection Program only covers buyers.
The period for filing a claim with our claims administrator extends until 60 days after close of auction. There is a limit of one claim per month, and no more than four claims in any year.
How does it work?
If you are a buyer with an auction complaint and feel that you need to use our Buyer Protection Program, here are the steps you should follow:
First, try to communicate directly with the seller. Many problems are simple misunderstandings. You'll find the seller's email address in your winning bid confirmation email.
If you are unable to resolve the matter with the seller, file a complaint with uBid's Consumer Exchange Customer Care Department. Email a detailed account of your complaint, including lot number, your ID and the seller's ID, the method and amount of your payment, details concerning the merchandise, and steps you have taken to try and resolve the issue to
cxsupport@cs.ubid.com. The Consumer Exchange Customer Care Department will send a uBid Claim Form to you to complete shortly thereafter.
Once the complaint has been submitted, the seller will receive an email notifying him or her of your complaint and an explanation of how to proceed.
Again, we encourage you to try to resolve the issue with the seller. If that fails, return to your complaint form to document additional events or conversations with the seller that have occurred since your complaint was first submitted.
When you are satisfied that your form includes all relevant information, print it out and mail it to our claims administrator along with copies of all supporting documents, such as email communications with the seller, proof of payment, photographs of the item, etc. Always save copies of receipts and correspondence. Your claim must be postmarked within 60 days after the close of the disputed auction.
Once you've filed your claim, the claims administrator will investigate the auction to determine whether fraud has occurred. The administrator will contact you with their decision within 45 days after receipt of your claim and all relevant documents. If you are involved in a claim, uBid may share certain transactional information and personal information with our outside claims administrator in order to help facilitate the investigation and resolution of the claim. They may only use this information only to process claims and may not use this information for any other purpose.
Q&A's
How much does the program cost?
It is free to be a part of the program. However, if a claim is approved, $25 will be deducted from any proceeds.
Is there a deduction?
$25 per claim will be deducted from any proceeds. For example, if you file a claim for $75 and it is approved, you will receive $50 ($75 less the $25 deductible).
What items are covered?
Transactions in which the winning bidder sends money to the seller and does not receive the item, or in which the item received is materially different than the item described and ordered may be covered by the Buyer Protection Program. Protection is available to winning bidders only.
Both the buyer and seller accounts must be in good standing when the contested auction is closed.
To be in good standing, the registered buyer and seller must not have a Feedback Rating at the time of the transaction of less than 4.
A buyer who has not yet received a Feedback Rating shall be considered to be in good standing, but a seller who has not yet received a Feedback Rating will not be considered to be in good standing.
If either party to an auction transaction is not in good standing, the auction will not qualify for this Buyer Protection Program.
The auctioned item must be in accordance with the rules outlined in our User Agreement. The purchase price of the item must be greater than $25 and less than $10,000. The approved administrator deducts $25 before reimbursing your claim.
Items damaged in shipment are not covered. Please contact your shipping carrier for information about its reimbursement policy.
What items are excluded?
There are some things that you may not list or sell under any circumstances. These include:
Any item that is illegal to sell under any applicable law, statute, ordinance or regulation
Any item that infringes or violates anyone's rights
Items that you do not have the legal right to sell, including any items that do not exist at the time of the auction
Copyright-infringing items
Stolen goods
Live animals
Food, other than packaged food meeting all applicable federal, state, and local standards for sale to consumers by commercial merchants
Alcoholic Products
Tobacco Products
Firearms (with the exception of antique firearms made before 1898 or replicas)
Ammunition
Switchblades and knives that can be opened with one hand (with blades over 2 inches)
Bodies, Body Parts or Bodily Fluids
Used Underwear
Gambling items (lottery tickets, sweepstakes, pyramid schemes, grab bags, raffles, etc.)
Any item which, in uBid's sole discretion, is inflammatory, offensive, unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, racially or ethnically objectionable, or otherwise inconsistent with the spirit of uBid Auctions
Any item on uBid's list of prohibited items
How much coverage do I have per auction?
$25 will be deducted from any proceeds paid to you on your claim. The Buyer Protection Program covers only the final bid price (subject to the minimum and maximum amounts set forth above); other fees and expenses, such as shipping, are not covered.
How many claims can I file?
There is a limit of one claim per month, and no more than four claims in any year.