What lady did you talk to?
I got the run around, the first CSR forwarded me to officemax's rebate center, I had to leave a message because no one picked up.
The second CSR told me they had received a company email stating to let the customers know to call the phone # listed on the Prime Peripherals rebate to contact them about the issue.
It's still a problem with OfficeMax's RECEIPT, not anything else in my opinion. I've left messages at two different places now, if no one contacts me back i'll try again with the CSR's, and if that doesn't help I guess i'll have to send in the rebate.