I'll just say that Nokia phones have always looked like garbage to me. I've NEVER owned a Nokia phone. I picked Ericsson over Nokia in the late 90's. The 21xx, 51xx/61xx always looked like generic garbage, IMO. When I went Sprint in 1998, I picked a Sony Z100, a Samsung SCH-2000 and finally a Motorola StarTAC that I stuck with until I went with smartphones. IMO, the StarTAC was the best phone I ever owned. It was definitely the 'wearable' phone.
In 2002, when I started using smart phones, I never considered a Nokia device. They always looked more kiddie and not something a professional should tote around. The trend continues to this day.
I think a lot of people think that Nokia hasn't succeeded in the US market because of marketing. They're wrong. It's because, to most Americans (IMO), their phones look like toys.
Hate to turn it in to a Nokia bash, just wanted to voice my agreement with jiffy. Nokia needs to grow up, design-wise. Again, IMO.
EDIT: Just to be totally fair, I went to phonearena.com and went as far back as it would go, 1998, and browsed Nokia's selection. I sold phones from '97-'03, so I'll admit that I missed a good deal of selection from '04 or so up to the present. I'll give Nokia this: They have the balls to try things, at the very least.
Having said that, though, I wanted to force myself to try to find at least a couple of phones that I could say 'I wouldn't really mind.' I found the 6131:
http://www.phonearena.com/phones/Nokia-6131_id1481/photos?image=5608
and the 6275:
http://www.phonearena.com/phones/Nokia-6275--6275i_id1746
There were a lot of phones that were... close... But when I'd click through to see bigger pictures, there would just be something weird with them. It would have a weird shape or hump, it would have stupid music controls on the side. One big turn off for me that seemed to be prevalent from '02-'05 was shaping the number keys weird.
Anyways, I just wanted to make sure that, with what I said above, that I felt it was an absolute rule from my perspective and it totally is. I don't want to derail this in to a Nokia design discussion and, of course, everything I'm talking about is subjective. Further discussion would probably warrant a separate topic.