Thats a first. Is this in the US ?
Yep. They've been doing this to me for a while, so I stopped ordering anything I really care about/expensive items/urgent stuff from them. Kind of disappointed this is where I got a 9800X3D ordered from, but since it went into fulfillment right after I ordered it last week it's been uncancelable.
I would just order somewhere else and send it back, but I am 100% convinced someone will steal it and Amazon will hassle me. It happened before when I returned an SSD. Amazon was happy to just never refund me because "they never received it" even though I had proof of return to the UPS store.
They made me fill out a form to request them
to consider giving me my own money they legally owe me back.
Amazon really switched fast from "customer obsession" to one of the most anti-consumer, law-breaking retailers of all time when Bezos stepped down. If I didn't live somewhere I don't have access to many things and am forced to rely on Amazon for certain types of items, I would boycott them entirely.