Zonealarm not working

nycdude

Diamond Member
Jun 30, 2000
7,809
0
76
Hi all,

My free Zonealarm firewall and suite version would not allow me to connect to the web after windows xp update this evening.

Anyone else experience this. When I shut it down, it would connect fine.

Any recommendations for another good free firewall program.

Thanks
Kin
 

mooseracing

Golden Member
Mar 9, 2006
1,711
0
0
What is wrong with the Windows Firewall or possibly the one on the router you are sitting behind?
 

13Gigatons

Diamond Member
Apr 19, 2005
7,461
500
126
Originally posted by: mooseracing
What is wrong with the Windows Firewall or possibly the one on the router you are sitting behind?

Outbound protection isn't very good with Windows Firewall and the router has no outbound protection.
 

vanvock

Senior member
Jan 1, 2005
959
0
0
The culprit is KB951748. Uninstalling it will restore operation untill either ZA or MS come out with a solution.
 

bruceb

Diamond Member
Aug 20, 2004
8,874
111
106
Yup. That was posted on a few forums including the one at Zone Alarm
ZA is working on a patch ... they are not yet sure when it will be out.
Perhaps MS can fix the KB first.
 

Iron Woode

Elite Member
Super Moderator
Oct 10, 1999
30,938
12,440
136

nycdude

Diamond Member
Jun 30, 2000
7,809
0
76
Originally posted by: Iron Woode
Originally posted by: nycdude
Hi all,

My free Zonealarm firewall and suite version would not allow me to connect to the web after windows xp update this evening.

Anyone else experience this. When I shut it down, it would connect fine.

Any recommendations for another good free firewall program.

Thanks
Kin
http://www.pctools.com/firewall/

http://www.personalfirewall.comodo.com/overview.html

Thanks, Iron Woode. I decide to give Comodo a try.
 

Harvey

Administrator<br>Elite Member
Oct 9, 1999
35,052
30
86
The problem is a conflict between ZA and the latest Windoze security update, KB951748. Uninstall it, and everything works.

I was unable to get online, this morning. Phoned AT&T tech support who told me about the conflict. Notice on ZoneAlarm's site:

Workaround to Sudden Loss of Internet Access Problem

Date Published : 8 July 2008

Date Last Revised : 9 July 2008

Overview : Microsoft Update KB951748 is known to cause loss of internet access for ZoneAlarm users on Windows XP/2000. Windows Vista users are not affected.

Impact : Sudden loss of internet access

Platforms Affected : ZoneAlarm Free, ZoneAlarm Pro, ZoneAlarm AntiVirus, ZoneAlarm Anti-Spyware, and ZoneAlarm Security Suite

Recommended Actions -

Download and install the latest versions which solve the loss of internet access problem here:
  • ZoneAlarm Internet Security Suite
  • ZoneAlarm Pro
  • ZoneAlarm Antivirus
  • ZoneAlarm Anti-Spyware
  • ZoneAlarm Basic Firewall
- or follow the directions below.

Option 1: Move Internet Zone slider to Medium
  1. Navigate to the "ZoneAlarm Firewall" panel
  2. Click on the "Firewall" tab
  3. Move the "Internet Zone" slider to medium
Option 2: Uninstall the hotfix
  1. Click the "Start Menu"
  2. Click "Control Panel", or click "Settings" then "Control Panel"
  3. Click on "Add or Remove Programs"
  4. On the top of the add/remove programs dialog box, you should see a checkbox that says "show updates". Select this checkbox
  5. Scroll down until you see "Security update for Windows (KB951748)"
  6. Click "Remove" to uninstall the hotfix

Personally, I've seen too many complaints with any ver. 7.x of ZA. Until now, I've stayed with ver. 6.5.737, which seems to work well. I'm now looking for the current best free firewall.
 

Crow550

Platinum Member
Oct 4, 2005
2,381
5
81
A new version of Zone Alarm is out that fixes this issue.

So snag it or try another free firewall.

I'm debating........I like how easy Zone Alarm is and don't want to have to config allot of crap.

Is others worth trying?

Also running a hardware firewall. So is the other free ones easy to setup?
 

Harvey

Administrator<br>Elite Member
Oct 9, 1999
35,052
30
86
What version of ZA were you running? The version on their site was the same as the one I had already downloaded but not installed, but when I compared the files, they were not the same.

As I posted, I still use ver. 6.5.737. There have been enough negative user reviews on ZA 7.xx that I've avoided it.

I just downloaded Comodo, which a quick search shows to be one of the preferred progs, now.
 

Crow550

Platinum Member
Oct 4, 2005
2,381
5
81
7 is bad? Really? The suite or the free firewall? I haven't had any problems. I'm always running the latest. Tweakguides.com said they posted an update and I downloaded it and all is well.
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
0
No probs with ZA 7.
(Unless you have hacked me already, in that case ignore the last sentence)
 

Rottie

Diamond Member
Feb 10, 2002
4,795
1
81
latest updated verison of ZA fixed problem and it worked fine for me
 

nakedfrog

No Lifer
Apr 3, 2001
58,570
12,873
136
I just started using Comodo within the last couple weeks, and it seems like a pretty decent program.
 

Rottie

Diamond Member
Feb 10, 2002
4,795
1
81
Originally posted by: nakedfrog
I just started using Comodo within the last couple weeks, and it seems like a pretty decent program.

Comodo Pro firewall looks good I installed last Sunday after Norton Internet Security trial expired I was looking for light footprint like Comodo Pro and also I installed Avira Antivir both work together great but they are on my laptop ZoneAlarm Pro stay with my high octane performance rig
 
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