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User-Experience-Designer Practice Exam Questions and Answers

Salesforce Certified User Experience Designer (SU24)

Last Update 1 day ago
Total Questions : 210

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Question # 1

Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their

Purchasing habits. CK’s UX Designer wants to get the most accurate view of customers’ purchasing behaviors using these research methods.

Which two response biases should the designer be aware of when interviewing or surveying users?

Choose 2 answers

Options:

A.  

Social Desirability Bias

B.  

Randimized Bias

C.  

Objectivity Bias

D.  

Recency Bias

Discussion 0
Question # 2

How should a UX designer differentiate between a voice and a tone?

Options:

A.  

Voice reflects the expression and the tone is the way one designs

B.  

Voice reflects the character and tone is one's strength

C.  

Voice reflects the frequency and tone is one's pitch

D.  

Voice reflects the personality and tone is the way ones speaks

Discussion 0
Question # 3

Cloud Kicks (CK) has an Unlimited Edition Salesforce org. CK’s UX Designer has identified that dynamic dashboards could be a useful tool to improve org usability and experience.

How many different dynamic dashboards could they create?

Options:

A.  

Up to 3

B.  

Unlimited

C.  

Up to 20

D.  

Up to 10

Discussion 0
Question # 4

W UX wants to customer the end user’s Salesforce app experience.

Which two administrator capabilities should be used for mobile navigation menu setup?

Choose 2 answers

Options:

A.  

Tab visibility is dependent on the location of the user.

Different menu configurations can be set for different types of users.

B.  

Navigation items are configure in the Salesforce Navigation Setup mode.

C.  

Visualforce pages and Lightning pages can be included

Discussion 0
Question # 5

The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.

Which two best practices should be considered?

Choose 2 answers

Options:

A.  

Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.

B.  

Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.

C.  

Create HTML markup and link the SLDS stylesheet via static Resource.

D.  

Exhaust the list of available base Lightning component in the component Library.

Discussion 0
Question # 6

A UX Designer is going to create a custom app for a new team of service agents.

Which three parts of the user interface could be customized?

Choose 3 answers

Options:

A.  

Tabs within the apps’s navigation bar

B.  

Relationship between standard objects

C.  

Page layouts of the records

D.  

Details to be shown in the records highlights panels

E.  

Opportunity lead scoring

Discussion 0
Question # 7

A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture

Which technique should be used

Options:

A.  

User test

B.  

cognitive walkthrough

C.  

tree testing

D.  

card sorting

Discussion 0
Question # 8

Which criteria should the designer consider when selecting users for testing?

Options:

A.  

Traits dissimilar to customer personas

B.  

Traits similar to friends and family

C.  

Traits similar to customer personas

D.  

traits of the most common demographic and ability

Discussion 0
Question # 9

A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.

Which two impacts of the LWC’s Shadow DOM should be considered when designing or developing the stylesheets for these components?

Choose 2 answers

Options:

A.  

Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.

B.  

The CSS styles defined in the parent list component are not shared with the child items.

C.  

Any custom shared between the list and child items should be imported from a shared CSS file.

D.  

The CSS style defined in the parent list component are inherited by the child items

Discussion 0
Question # 10

A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience.

Which two on-App Guidance customizations should be used?

Options:

A.  

Specify prompt scheduling

B.  

Customize prompt theme

C.  

Set prompt permissions

D.  

Configure minimum three steps

Discussion 0
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